SSENSE Privacy Policy
SSENSE Privacy Policy - KISA QA (English)
SSENSE
KOREA Mobile App Privacy Policy
If you live in Korea, the following Privacy Policy applies to you:
Last updated: June 01, 2023
1. About this Policy
1.1 At SSENSE (“SSENSE”, “us”, “we”, or “our”), we respect your privacy and we want to be transparent about the types of Personal Data (as defined below) we collect about you and how we use it. This Mobile App Privacy Policy (this “Policy”) explains how we collect, share and use any information that, alone or in combination with other information, relates to you (“Personal Data”) when you (“you” and “your”) use the SSENSE App (the “App”), or when you call us or answer our surveys.
1.2 This Policy sets out the rights that you have in relation to the Personal Data that we process about you and how you can exercise them. This Policy also describes the measures we implement to protect your Personal Data.
1.3 The App is managed by SSENSE, headquartered at 333 Chabanel Street W #900, Montreal QC H2N 2E7, Canada, who is the data controller for the Personal Data that is collected via the App. As a data controller, SSENSE is responsible for ensuring that the processing of Personal Data complies with applicable data protection laws, which includes the General Data Protection Regulation ((EU) 2016/679) (“GDPR”), if you live in the EU and the UK GDPR(“UK GDPR”), if you live in the UK.
1.4 Please take the time to read this Policy carefully. If you have any questions or comments, please contact us as described in the “How to contact us” section below.
2. Quick links
2.1 We recommend that you read this Policy in full to ensure you are fully informed. However, if you only want to access a particular section of this Policy, then you can click on the relevant link below to jump to that section.
What Personal Data SSENSE collects, how and why
Cookies and other tracking technology
Who SSENSE shares your Personal Data with
How SSENSE protects your Personal Data
Data storage, retention and deletion
Transfers of Personal Data outside the EU/EEA and the United Kingdom
Profiling
Minors
Your data protection rights
External links
Updates to this Policy
How to contact us
Addendum For Korean Data Subjects
3. What Personal Data SSENSE collects, how and why
3.1 SSENSE collects your Personal Data:
- directly from you when you download and start using our App, or subscribe to our newsletter;
- directly from you when you make a purchase with SSENSE, answer customer feedback surveys, click on our ads, respond to marketing campaigns, or directly reach out to SSENSE for inquiries;
- automatically via our use of cookies and other tracking technology on our App.
3.2 When you use our App, we collect the following types of Personal Data about you, which we will process for the purposes described below:
|
Types of Personal Data we collect |
Purposes for which we process your Personal Data |
Legal basis on which we rely to process your Personal Data |
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Contact details (Name, Surname, Phone number, Email address) Email Preferences (Language Preferences, Region/Country) Customer ID Order History Shopping Preferences Order Number Shipping address Billing address User account details (login, password) |
Contract management - Enabling you to create your user account - Managing your user account and personal preferences - Processing and shipping your orders - Enabling you to access your order history with us at all times - Providing you with customer service as may be required - Loyalty program |
Contractual necessity
|
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Contact details (Name, Surname, Phone number, Email address) Customer ID Order History, Order Number Shipping address Billing address IP address Financial information (Cardholder Name, Card Expiration Date, Card number, CVV or CID)
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Documenting transactions you made on our App
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Our legitimate interests in order to protect SSENSE’s business and legal rights |
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Contact details (Name, Surname, Phone number, Email address) Email preferences (Language Preferences, Region/Country) Shopping preferences Device ID IP Address User account details (login, password) Order History Customer ID |
Marketing and Push Notifications Providing you with exclusive email updates, promotions, and push notifications including information about our products or services, sales/discounts, loyalty program, shopping cart reminders |
Your consent (unless a legal exception applies, in which case we will rely on our legitimate interests to keep you updated on our products or services) |
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Contact details (Name, Surname, Phone number, Email address) Email preferences (Languages preferences, Region/Country) Shopping preferences Customer ID Order Number |
Conducting customer feedback and satisfaction surveys |
Our legitimate interest to measure the satisfaction of our customers. |
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Contact details (Name, Surname, Phone number, Email address) Your inquiry and your inquiry history Customer ID Type of request Messages Order number Billing /Shipping address |
Customer relationship follow-up
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Contractual necessity |
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Contact details (Name, Surname, Email address) Order History Financial information (last 4 digits of your credit card number, AVS code) User account details (login, password) Customer ID Shipping/Billing address
|
Prevention of fraud |
Legitimate Interest to prevent and detect fraud. |
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Contact details (Name, Surname) Customer ID Location-based data |
Providing you with location based services such as pricing, inventory selection, country specific features |
Your consent (unless a legal exception applies) |
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Contact details (Name, Surname, Email address) Customer ID User account details (login, password) |
Improvement of customer experience and management or resolving technical issues on the App
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Our legitimate interest to offer, maintain and improve our App |
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IP address User account details (Name, Surname, Shipping Address, email, login, password) Shopping preferences Session browsing data and conversion behaviour Customer ID Order History Email preferences
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Data analytics, statistics and audience measurement Provide brand, category or product level personalised recommendation to logged in members
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Our legitimate interest in order to understand how our App is being used and to help us customise and measure the audience on our App |
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Session browsing data Search history Order history Customer ID Google ID
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Display advertisements about our services to users of Google
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Our legitimate interest to reach out to our (i) consumers and (ii) prospects who are users of Google and who share similar characteristics as our customers registered on Google
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User account details (Name, Surname) Shopping preferences City, State, Zip code and country Phone number (this data is used for matching audiences only)
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Display advertisements about our services to users of Meta
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Our legitimate interest to reach out to our (i) consumers and (ii) prospects who are users of Meta and who share similar characteristics as our customers registered on Meta |
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User account details (Name, Surname, Shipping and Billing address, Email Address) Order history Financial information (last 4 digits of your credit card number and the name of the cardholder) |
Management of the data subjects requests rights Enabling you to exercise your rights regarding your personal data |
Compliance with our legal obligation |
3.3 Please note that the information you provide on our App may be necessary for contractual purposes and for us to comply with our legal obligations. Without such information, we may not be able to process your order or to answer your queries.
3.4 In particular, we may be required to disclose your Personal Data in response to legal and regulatory requests from public authorities, including to meet national security, anti-fraud or other legal requirements.
4. Cookies and other tracking technology
4.1 SSENSE may also collect certain information automatically from your device. Specifically, the information we collect automatically may include information like your IP address, device type, unique device identification number (IMEI number), operating system version, the dates on which you access and use the App, user behaviour (such as your interactions with the App), broad geographic location (e.g. country or city-level location) and other technical information.
4.2 Collecting this information enables us to better understand the users of our App, where they come from, and what content on our App is of interest to them. We use this information for our internal analytics purposes and to improve the quality and relevance of our App to our users.
4.3 Some of this information may be collected by using cookies and similar tracking technology, as explained further in our Cookie Policy which is available below.
4.4 Location-based data
If you authorise us to access the location data on your device, we will use this information to send you location-based information and to deliver services at your request.
Also, if you no longer wish to receive push notifications for location-based services you can disable this service by changing your device settings, or by altering the settings in the App by unchecking the relevant box in the “Settings” section of the App. On Apple devices, simply go to: Settings → Notifications → SSENSE → uncheck “Allow Notifications”.
5. Who SSENSE shares your Personal Data with
5.1 We may disclose your Personal Data to the following categories of recipients:
- to our group companies for purposes consistent with this Policy, and in particular, so that they may contact you regarding products and services that may be of interest to you where you have given your consent. We take precautions to allow access to Personal Data only to those staff members who have a legitimate business need for access and with a contractual prohibition of using the Personal Data for any other purpose. Our group companies include: Atallah Group Inc., Atallah Group Limited, Atallah Hong Kong Limited, Atallah Group US Inc., GAI Services PTY Limited, Atallah International Inc., Atallah Group EU SARL
- to our third party vendors, services providers and partners who provide data processing services to us, or who otherwise process Personal Data for purposes that are described in this Policy or notified to you when we collect your Personal Data. This may include disclosures to third party vendors and other service providers we use in connection with the services they provide to us, including to support us in areas such as IT platform management or support services, infrastructure and application services, marketing, data analytics. Our third party vendors, service providers and partners include, without being limited to:
Controllers: Worldpay, Paypal, First Data (Payeezy/IPG), Klarna, Google Premium Analytics, Riskified, PerimeterX, Signifyd, Partnerize, Rakuten. For more information about the manner in which these controllers are processing your data, please check the privacy policies on their respective websites.
Processors: HostedPCI, Stripe, Avalara, Zendesk, SAP, KIBO, StellaConnect, Loqate, Chatdesk, Google Cloud Platform, Google GSuite/Insight, Braze, AWS, Regalix, Chatdesk, Clearsale, Bing, SurveyMonkey, Talon.One, MailChimp, SendGrid, Meta (Facebook).
- to any competent law enforcement body, regulatory, government agency, court or other third party where we believe disclosure is necessary (i) as a matter of applicable law or regulation, (ii) to exercise, establish or defend our legal rights, or (iii) to protect your vital interests or those of any other person;
- to our auditors, advisors, legal representatives and similar agents in connection with the advisory services they provide to us for legitimate business purposes and under contractual prohibition of using the Personal Data for any other purpose;
- to a potential buyer (and its agents and advisers) in connection with any proposed purchase, merger or acquisition of any part of our business, provided that we inform the buyer it must use your Personal Data only for the purposes disclosed in this Policy;
- to any other person if you have provided your prior consent to the disclosure.
6. How SSENSE protects your Personal Data
6.1 We will process your Personal Data in accordance with the following principles:
- Fairness: We are transparent about how we process Personal Data and we will process it in accordance with applicable law.
- Lawfulness: We will process Personal Data only on lawful grounds.
- Purpose limitation: We will process Personal Data for specified explicit and legitimate purposes, and will not process it in a manner that is incompatible with those purposes, unless permitted by applicable laws.
- Data minimization: We will process Personal Data that is adequate, relevant and limited to what is necessary to achieve the purposes for which the Personal Data are processed.
- Data accuracy: We take appropriate measures to ensure that the Personal Data that we hold about you is accurate, complete and, where necessary, kept up to date. However, it is also your responsibility to ensure that your Personal Data is kept as accurate, complete and current by informing us promptly of any changes or errors to the Personal Data that we hold about you (e.g. a change of address).
- Data security: We use appropriate technical and organisational measures to protect the Personal Data that we collect and process about you. These measures are designed to provide a level of security that is appropriate to the risk of processing your Personal Data. In particular, all data is protected according to the varying levels of risks through physical measures, such as secure areas, technical measures, such as encryption, and organisational measures such as employee security through vetting and supervision.
- Limited Retention: We keep your Personal Data in a form that allows us to identify you for as long as necessary to achieve the purposes for which we are processing your Personal Data (as described above) and we do not store your Personal Data for longer, unless we must comply with applicable laws.
7. Data storage, retention and deletion
7.1 The Personal Data we collect from you is stored in our servers located in the United States.
7.2 We retain Personal Data we collect from you where we have an ongoing legitimate business need to do so (for example, to provide you with a service you have requested or to comply with applicable legal, tax or accounting requirements) only for as long as it is needed
7.3 When we have no ongoing legitimate business need to process your Personal Data, we will either delete or anonymise it or, if this is not possible (for example, because your Personal Data has been stored in backup archives), then we will securely store your Personal Data and isolate it from any further processing until deletion is possible.
8. Transfers of Personal Data outside the EU/EEA or the UK
8.1 Your Personal Data may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different to the laws of your country.
8.2 Specifically, our Website servers are located in the United States, and our group companies and third party service providers and partners operate around the world. This means that when we collect your Personal Data we may process it in any of these countries.
8.3 However, we have taken appropriate safeguards to require that your Personal Data will remain protected in accordance with this Policy.
- For transfers of personal data outside of the EU/EEA:
- When transferring your Personal Data to Canada, we rely on the EU Commission’s adequacy decision 2002/2/EC available here.
- When transferring your Personal Data to other entities of the SSENSE group located in the United States or other third countries outside of the European Union/European Economic Area (EU/EEA), we rely on the EU Commission’s standard contractual clauses. When transferring your Personal Data to our third party services providers who are also located in third countries outside the EU/EEA, which do not benefit from an EU Commission’s adequacy decision, we have implemented the European Commission’s standard contractual clauses with those third parties.
- The EU Commission standard contractual clauses may be amended or replaced from time to time and at such time as they are amended or replaced in relation to data protected under the GDPR by the European Commission, we will amend our data transfer documents accordingly.
- For transfers of personal data outside of the UK:
- When transferring your Personal Data to Canada, we rely on the UK’s adequacy decision.
- When transferring your Personal Data to other entities of the SSENSE group located in the United States or other third countries outside the U.K. without a U.K. adequacy regulation, we rely on the U.K. Addendum to the EU Commission’s standard contractual clauses.
- When transferring your Personal Data to our third party services providers who are also located in third countries outside the U.K. without a U.K. adequacy regulation, we rely on the U.K. Addendum to the EU Commission's standard contractual clauses.
- The U.K. Addendum to the EU Commission’s standard contractual clauses may be amended or replaced from time to time and at such time as they are amended or replaced in relation to data protected under the UK GDPR by the UK Secretary of State, we will amend our data transfer documents accordingly.
9. Profiling
In some instances, we may use your Personal Data in order to better understand your preferences and to provide customized products or services to you. However, we do not make any decisions based solely on automated processing of such data, which either produce legal effects that concern you or similarly significantly affect you.
10. Minors
The services we provide on this App are not intended for individuals below the age of 16. If you are under 16, please do not use or register on this App.
11. Your data protection rights
11.1 Subject to applicable data protection legislation and certain limitations, you may - exercise the data protection rights listed below. You can do so at any time by contacting us using the contact details provided under the “How to contact us” heading below.
- You can access, rectify or request erasure of your Personal Data as detailed here below.
Please note that deletion requests are subject to certain limitations, for example, we may retain Personal Data as permitted by law, such as for tax or other record keeping purposes, to maintain an active account, and to process transactions and facilitate customer requests.
The right to access to Personal Data, which enables you to receive confirmation as to whether or not SSENSE is processing your Personal data and information about that processing, and to receive a copy of your Personal Data.
You may also request correction of any of your inaccurate Personal Data, as well as the deletion of your Personal Data.
- You can object to the processing of your Personal Data at any time (including profiling) when the processing is based on our legitimate interest. You may also object at any time to the processing of your Personal Data for direct marketing purposes (which includes any profiling to the extent that it is related to such direct marketing).
- You may also ask us to restrict (block) the processing of your Personal Data under certain conditions.
- When the processing is based on your consent or the performance of your contract with us, you may exercise your right to data portability, which enables you to receive your Personal Data in a structured, commonly used and matching-readable format and have it transmitted to another controller.
- If we have collected and processed your Personal Data with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect the processing of your Personal Data conducted in reliance on lawful processing grounds other than consent.
- You have the right to opt-out of marketing communications we send you at any time. You may unsubscribe from our newsletters or marketing notifications at any time by selecting the unsubscribe option in the “Email Preferences” section of your account, or by clicking the unsubscribe link at the bottom of every newsletter email. When you use the App, if you accept push notifications, we may send you promotional offers about our products and services via push notifications. If you no longer wish to receive push notifications about promotional offers from SSENSE, you can disable this service by changing your app settings in the device settings.
On Apple devices, simply go to: Settings → Notifications → SSENSE → uncheck “Allow Notifications”.
- Post mortem right: concerning France only, according to the French Data Protection Act, you have the right to define general or specific directives regarding the fate of your Personal Data after your death.
- You can also request to close your account at any time by contacting us as described below. You should be aware that once the App is uninstalled, you will not be able to use certain functionalities of the App.
- If you have a complaint or concern about how we are processing your Personal Data then we will endeavour to address such concern(s). If you feel we have not sufficiently addressed your complaint or concern, you have the right to complain to a data protection authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority. (Contact details for data protection authorities in the European Union/European Economic Area, United Kingdom, Switzerland and certain non-European countries (including the US and Canada) are available here.
11.2 You may exercise any of the rights above at any time by contacting us as described under the “How to contact us” section below. We will respond to your request in accordance with applicable data protection laws.
12. External links
12.1 If any part of this App provides links to third party websites, such websites do not operate under this Policy. We recommend you examine the privacy notices posted on those websites to understand their procedures for collecting, using and disclosing personal data.
12.2 We do not accept any responsibility or liability for the privacy practices of such third party websites and your use of such websites is at your own risk.
13. Updates to this Policy
13.1 We may update this Policy from time to time in response to changing legal, technical or business developments. When we update our Policy, we will take appropriate measures to inform you, consistent with the significance of the changes we make. We will obtain your consent to any material Policy changes if and where this is required by applicable data protection laws.
13.2 You can see when this Policy was last updated by checking the “last updated” date displayed at the top of this Policy.
14. How to contact us
14.1 If you have any questions or concerns about this Policy or the way we process your Personal Data, please contact us via email at dataprotection@ssense.com.
14.2 If you wish to exercise your data protection rights, you can do so at any time by using this SSENSE Data Request Form (please click here for the form in English, here for the form in French, here for the form in Japanese, here for the form in Korean and here for the form in Chinese).
14.3 The data controller of EU/EEA and UK residents’ personal data is Atallah Group Inc. 333 Chabanel Street W #900, Montreal QC H2N 2E7, Canada.
14.4 With respect to Atallah Group Inc., you may contact its representatives in the EU/EEA and UK for data protection matters using the following details: dataprotection@ssense.com.
Addendum For Korean Data Subjects
This Addendum for Korean Data Subjects explains our practices with respect to Personal Data we process in connection with your relationship with us where you are a Korean data subject.
1. Transfer of Personal Data
We outsource the processing of your personal data to the following third-party service providers for the purposes represented below; the service providers are categorized into two sections: 1.1 and 1.2: Both categories of service providers process your personal data for the purposes represented in table below; Service providers in section 1.2 may also use your personal data for evaluating or enhancing their own products and service offerings;
1.1 Outsourcing of the Processing and cross-border storage of Personal Data with Third Parties.
We may outsource the processing of your Personal Data and/or transfer your Personal Data for storing purposes to third parties located outside of Korea.
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Recipient (if the recipient is a corporation then the name of the corporation and the contact information of the person in charge of the management of Personal Data) |
Items of the Personal Data to be transferred |
Countries where the Personal Data is to be transferred and the methods of transfer |
Purposes of use of the Personal Data by the recipient |
Periods of retention by the recipient |
(https://www.hostedpci.com/contact-us/)
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First Name, Last Name, Shipping Address, Billing Address, Phone Number, IP Address, Cardholder Name, Cardholder Data |
US (sub-processors can be located in other countries and process data in accordance with applicable data protection laws) Data transmitted via encrypted, secure and compliant systems and network, in accordance with applicable data protection laws; Data transfer is real time |
Used as a middle-man between SSENSE and payment processors. HostedPCI tokenizes customer credit card information safely in the front-end and then provides SSENSE a token to use for any payment operations. |
Time strictly necessary to achieve the purposes for which the personal information has been collected and to comply with applicable laws and regulatory obligations |
(euprivacy@zendesk.com)
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First Name, Last Name, Shipping Address, Phone Number, Email Address, Inquiry Details, Inquiry History, Shopping preferences, Order History |
US (sub-processors can be located in other countries and process data in accordance with applicable data protection laws) Data transmitted via encrypted, secure and compliant systems and network, in accordance with applicable data protection laws; Data transfer is real time |
Portal for customer inquiry history, and resolve customer inquiries for Personal Shopping |
Time strictly necessary to achieve the purposes for which the personal information has been collected and to comply with applicable laws and regulatory obligations |
(webmaster@sap.com)
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Shipping Address, Order History |
Canada (sub-processors can be located in other countries and process data in accordance with applicable data protection laws) Data transmitted via encrypted, secure and compliant systems and network, in accordance with applicable data protection laws; Data is transferred periodically |
To validate customer orders with purchase orders and accounts payables at SSENSE |
Time strictly necessary to achieve the purposes for which the personal information has been collected and to comply with applicable laws and regulatory obligations |
(privacy@kibocommerce.com.)
|
First Name, Last Name, Shipping Address, Phone Number, Email, Order History, Shopping Preferences |
US (sub-processors can be located in other countries and process data in accordance with applicable data protection laws) Data transmitted via encrypted, secure and compliant systems and network, in accordance with applicable data protection laws; Data transferred via real-time process |
To create and fulfil orders |
Time strictly necessary to achieve the purposes for which the personal information has been collected and to comply with applicable laws and regulatory obligations |
|
First Name, Last Name, Email, Inquiry Details |
US (sub-processors can be located in other countries and process data in accordance with applicable data protection laws) Data transmitted via encrypted, secure and compliant systems and network, in accordance with applicable data protection laws; Data transferred via real-time process |
To share surveys to SSENSE customers after an interaction |
Time strictly necessary to achieve the purposes for which the personal information has been collected and to comply with applicable laws and regulatory obligations |
(compliance@gbgplc.com)
|
Shipping Address, IP Address |
US (sub-processors can be located in other countries and process data in accordance with applicable data protection laws) Data transmitted via encrypted, secure and compliant systems and network, in accordance with applicable data protection laws; Data transferred via real-time process |
To help customers autofill in correct shipping address |
Time strictly necessary to achieve the purposes for which the personal information has been collected and to comply with applicable laws and regulatory obligations |
(info@chatdesk.com)
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First Name, Last Name, Email, Inquiry Details |
US (sub-processors can be located in other countries and process data in accordance with applicable data protection laws) Data transmitted via encrypted, secure and compliant systems and network, in accordance with applicable data protection laws; Data transferred via real-time process |
To process inbound customer inquiries and emails |
Time strictly necessary to achieve the purposes for which the personal information has been collected and to comply with applicable laws and regulatory obligations |
(https://policies.google.com/privacy?hl=en)
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app browsing activity, order history, shopping history |
US (sub-processors can be located in other countries and process data in accordance with applicable data protection laws)
Data transmitted via encrypted, secure and compliant systems and network, in accordance with applicable data protection laws; Data is transferred real-time and periodically, both) |
To provide brand, category or product level recommendations to logged in members |
Time strictly necessary to achieve the purposes for which the personal information has been collected and to comply with applicable laws and regulatory obligations |
(privacy@braze.com)
|
Email, Newsletter Preference |
US (sub-processors can be located in other countries and process data in accordance with applicable data protection laws)
Data transmitted via encrypted, secure and compliant systems and network, in accordance with applicable data protection laws; Data is transferred real-time and periodically, both) |
To share relevant emails with our customers |
Time strictly necessary to achieve the purposes for which the personal information has been collected and to comply with applicable laws and regulatory obligations |
(https://aws.amazon.com/privacy/) (dataprotection@ssense.com) |
All Personal Data subject to our processing |
US
Data transmitted via encrypted, secure and compliant systems and network, in accordance with applicable data protection laws; Data is transferred in real-time and periodically, both) |
To store all personal data processed by SSENSE Is the cloud platform provider for SSENSE |
Time strictly necessary to achieve the purposes for which the personal information has been collected and to comply with applicable laws and regulatory obligations |
(mkalinski@regalix-inc.com)
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First Name, Last Name, Email, Inquiry Details |
US
Data transmitted via encrypted, secure and compliant systems and network, in accordance with applicable data protection laws; Data is transferred in real-time and periodically, both) |
To process inbound customer inquiries and emails |
Time strictly necessary to achieve the purposes for which the personal information has been collected and to comply with applicable laws and regulatory obligations |
(contact@clear.sale)
|
First Name, Last Name, Billing Address, Email, |
US
Data transmitted via encrypted, secure and compliant systems and network, in accordance with applicable data protection laws; Data transferred via real-time process) |
To reconcile customer transactions between Fraud insurers and SAP |
Time strictly necessary to achieve the purposes for which the personal information has been collected and to comply with applicable laws and regulatory obligations |
(https://help.surveymonkey.com/en/contact/?l=en&form=datarequest)
|
First Name, Last Name, Gender, Email |
US
Data transmitted via encrypted, secure and compliant systems and network, in accordance with applicable data protection laws; Data transferred via real-time process) |
To share surveys with our customers |
Time strictly necessary to achieve the purposes for which the personal information has been collected and to comply with applicable laws and regulatory obligations |
(https://www.talon.one/contact-us)
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Email, Order History |
US (sub-processors can be located in other countries and process data in accordance with applicable data protection laws)
Data transmitted via encrypted, secure and compliant systems and network, in accordance with applicable data protection laws; Data transferred via real-time process) |
To manage loyalty points for customers |
Time strictly necessary to achieve the purposes for which the personal information has been collected and to comply with applicable laws and regulatory obligations |
(support@twilio.com)
|
|
US (sub-processors can be located in other countries and process data in accordance with applicable data protection laws)
Data transmitted via encrypted, secure and compliant systems and network, in accordance with applicable data protection laws; Data is transferred periodically |
To automate sharing of emails with customers |
Time strictly necessary to achieve the purposes for which the personal information has been collected and to comply with applicable laws and regulatory obligations |
(https://www.facebook.com/privacy/policy?section_id=13-HowToContactMeta)
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Email, IP address |
US (sub-processors can be located in other countries and process data in accordance with applicable data protection laws)
Data transmitted via encrypted, secure and compliant systems and network, in accordance with applicable data protection laws; Data transferred via real-time process) |
To share relevant ads |
Time strictly necessary to achieve the purposes for which the personal information has been collected and to comply with applicable laws and regulatory obligations |
(privacy@appsflyer.com)
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First Name, Last Name, Shipping Address, Billing Address, Phone Number, Email, IP Address, Device ID, Login details, order history, shopping preferences, email preferences, language preferences, Location data |
US (sub-processors can be located in other countries and process data in accordance with applicable data protection laws)
Data transmitted via encrypted, secure and compliant systems and network, in accordance with applicable data protection laws; Data transferred via real-time process) |
Collected to track user app uninstalls, app referrals, and app traffic data |
Time strictly necessary to achieve the purposes for which the personal information has been collected and to comply with applicable laws and regulatory obligations |
(privacy@stripe.com)
|
First Name, Last Name, Shipping Address, Billing Address, Phone, Email Address, IP Address, Device ID, Cardholder Name, Expiration Date, Credit/Debit Card Details, Bank account data (payment account number (PAN) or account number, card expiration date, CVC details, bank and/or issuer details), date/ time/ amount of transaction |
US (sub-processors can be located in other countries and process data in accordance with applicable data protection laws)
Data transmitted via encrypted, secure and compliant systems and network, in accordance with applicable data protection laws; Data transferred via real-time process) |
Payment processor that facilitates payment operations (pre-authorizations, sales, capturing funds, refunding funds, voiding pre-authorizations) when you purchase through SSENSE App and website To secure, encrypt and vault your transactions and financial information |
Time strictly necessary to achieve the purposes for which the personal information has been collected and to comply with applicable laws and regulatory obligations |
(privacy@humansecurity.com)
|
IP address, Device ID, Location Data, app browsing activity |
US (sub-processors can be located in other countries and process data in accordance with applicable data protection laws)
Data transmitted via encrypted, secure and compliant systems and network, in accordance with applicable data protection laws; Data transferred via real-time process) |
To enable cybersecurity protection |
Time strictly necessary to achieve the purposes for which the personal information has been collected and to comply with applicable laws and regulatory obligations |
|
First Name, Last Name, Shipping Address, Billing Address, Phone, Email Address, IP Address, Device ID, Cardholder Name, Expiration Date, Credit/Debit Card Details, Bank account data (payment account number (PAN) or account number, card expiration date, CVC details, bank and/or issuer details), date/ time/ amount of transaction |
[(WorldPay) US, EU and UK (PayPal) US (Fiserv) US, EU and UK
Data transmitted via encrypted, secure and compliant systems and network, in accordance with applicable data protection laws; Data transferred via real-time process] |
This information is only collected and processed when you make a purchase through the SSENSE app and website Payment processor that facilitates payment operations on behalf of SSENSE (pre-authorizations, sales, capturing funds, refunding funds, voiding pre-authorizations) when you purchase through SSENSE app and website
To secure, encrypt and vault your transactions and financial information |
Time strictly necessary to achieve the purposes for which the personal information has been collected and to comply with applicable laws and regulatory obligations |
|
|
[US, EU, India, New Zealand, Switzerland, Australia
Data transmitted via encrypted, secure and compliant systems and network, in accordance with applicable data protection laws; Data transferred via real-time process] |
To offer loan services, buy now pay later alternative to customers. |
|
|
Name, Billing Address, Shipping Address, Email Address, Phone, IP Address, Last 4 digits of card, Credit Card BIN (Bank Identification Number) |
[US
Data transmitted via encrypted, secure and compliant systems and network, in accordance with applicable data protection laws; Data transferred via real-time process] |
To prevent fraudulent transactions
|
|
1.2 Provision of Personal Data to Third Parties
|
Name of Recipient |
Purposes of use by recipient |
Items of Personal Data collected by the recipient |
Periods of retention by the recipient |
|
WorldPay (data.protection@fisglobal.com) |
These service providers may also use your data to design, evaluate, improve, operate and administer their own payment products and services |
First Name, Last Name, Shipping Address, Billing Address, Phone, Email Address, IP Address, Device ID, Cardholder Name, Expiration Date, Credit/Debit Card Details, Bank account data (payment account number (PAN) or account number, card expiration date, CVC details, bank and/or issuer details), date/ time/ amount of transaction |
Time strictly necessary to achieve the purposes for which the personal information has been collected and to comply with applicable laws and regulatory obligations |
|
PayPal (/smarthelp/contact-us/privacy)
|
|
|
|
|
Fiserv (PayEezy, FirstData) (dpo@fiserv.com) |
|
|
|
|
Klarna (privacy@klarna.com) |
To develop and enhance Klarna’s product and service offerings |
|
|
|
Riskified (privacy@riskified.com) |
To develop and enhance Riskified’s product and service offerings |
Name, Billing Address, Shipping Address, Email Address, Phone, IP Address, Last 4 digits of card, Credit Card BIN (Bank Identification Number) |
|
1.3 Online Targeted Advertising
SSENSE allows online targeted advertising businesses to collect and process behavioral data as follows.
- Advertising businesses that want to collect and process behavioral data: Google.
- Method of collecting behavioral data: Automatic collection and transmission when you visit our website or run our App.
- Items of behavioral data collected and processed: user’s web/app visit history, search history, purchase history, Member ID, Google ID.
2. Destruction of Personal Data
The process and method for destroying Personal Data are set forth below.
2.1. Process of destruction
We select the relevant Personal Data to be destroyed and destroy it with the approval of our Data Protection Officer, in accordance with applicable data protection laws and contractual obligations.
2.2. Method of destruction
We destroy Personal Data recorded and stored in the form of electronic files by using a technical method (e.g., low level format) to ensure that the records cannot be reproduced, while Personal Data recorded and stored in the form of paper documents shall be shredded or incinerated.
3. Contact Us
For questions or inquiries related to privacy and data protection, please contact our Data Protection Department using the contact details provided under the “How to contact us” heading above.
4. Amendment of this Policy
• Enforcement Date: June 01, 2023
Consent Information for app user
- I Agree to the collection and use of my personal information (required)
The table below shares details on types of personal data collected and purposes of processing by SSENSE
|
|
Types of personal data Collected |
Purpose of processing |
Retention and usage period |
|
1 |
UserName, Password, First Name, Last Name, Email Address, Email preferences, Language Preferences |
To enable user account creation and management |
Time strictly necessary to achieve the purposes for which the personal information has been collected and to comply with applicable laws and regulatory obligations
|
|
2 |
First Name, Last Name, Shipping Address, Billing Address, Phone Number, Email, IP Address, Cardholder Name, Expiration Date |
Collected for processing your payments only when you make a purchase through the SSENSE app |
|
|
3 |
First Name, Last Name, Email Address, Phone Number, Shipping Address, Zip Code |
Collected and processed for shipping your products only when you make a purchase through the SSENSE app |
|
|
4 |
First Name, Last Name, Shipping Address, Billing Address, Phone Number, Email, IP Address, Device ID, Login details, order history, shopping preferences, email preferences, language preferences, Location data |
Collected to track user app uninstalls, app referrals, app traffic data and user behaviour |
|
|
In the process of providing the above mentioned services, we also collect the below information; Consent for the below mentioned items can be changed/managed as described below: |
|||
|
5 |
IP Address, Device ID, App navigation data, Order History, Shopping Preferences, Language Preferences, Location data |
To enable push notifications for Sales, Discounts, New Products, Loyalty Programs, items in cart (Users can consent to receiving push notifications from the SSENSE app, and change/manage their consent using app settings) |
Time strictly necessary to achieve the purposes for which the personal information has been collected and to comply with applicable laws and regulatory obligations
|
|
6 |
First Name, Last Name, Email address, Device ID, App navigation data, Language preferences |
To enable email updates and promotions and to improve relevance of emails sent to our customers; Users can manage the consent to these subscriptions when they create an account with SSENSE, or can unsubscribe from the emails they receive using the 'Unsubscribe' link |
|
|
You have the right to refuse your consent to the collection and use of your personal information by Groupe Atallah Inc., in which case you will not be able to create an account with SSENSE, purchase SSENSE products or avail membership services |
|||
- I agree to the provision of personal information to Third Parties (Required)
The table below shares details on provision of personal data by SSENSE to third parties
|
Name of Recipient |
Countries where the Personal Information is to be Provided and the date, time, methods of Provision |
Purposes of use by recipient |
Items of Personal Data provided to the recipient |
Periods of retention by the recipient |
|
WorldPay (data.protection@fisglobal.com) |
US, EU and UK
[Data transmitted via encrypted, secure and compliant systems and network, in accordance with applicable redata protection laws; Data transferred via real-time process] |
This information is only collected and processed when you make a purchase through the SSENSE app and website Payment processor that facilitates payment operations on behalf of SSENSE (pre-authorizations, sales, capturing funds, refunding funds, voiding pre-authorizations) when you purchase through SSENSE app and website To secure, encrypt and vault your transactions and financial information
These service providers may also use your data to design, evaluate, improve, operate and administer their own payment products and services |
First Name, Last Name, Shipping Address, Billing Address, Phone, Email Address, IP Address, Device ID, Cardholder Name, Expiration Date, Credit/Debit Card Details, Bank account data (payment account number (PAN) or account number, card expiration date, CVC details, bank and/or issuer details), date/ time/ amount of transaction |
Time strictly necessary to achieve the purposes for which the personal information has been collected and to comply with applicable laws and regulatory obligations |
|
PayPal (/smarthelp/contact-us/privacy)
|
US
[Data transmitted via encrypted, secure and compliant systems and network, in accordance with applicable data protection laws; Data transferred via real-time process] |
|
|
|
|
Fiserv (PayEezy, FirstData) (dpo@fiserv.com) |
US, EU and UK
[Data transmitted via encrypted, secure and compliant systems and network, in accordance with applicable data protection laws; Data transferred via real-time process] |
|
|
|
|
Klarna (privacy@klarna.com) |
US, EU, India, New Zealand, Switzerland, Australia
[Data transmitted via encrypted, secure and compliant systems and network, in accordance with applicable data protection laws; Data transferred via real-time process] |
To offer loan services, buy now pay later alternative to customers
To develop and enhance Klarna’s product and service offerings |
|
|
|
Riskified (privacy@riskified.com) |
US
[Data transmitted via encrypted, secure and compliant systems and network, in accordance with applicable data protection laws; Data transferred via real-time process] |
To prevent fraudulent transactions
To develop and enhance Riskified’s product and service offerings |
Name, Billing Address, Shipping Address, Email Address, Phone, IP Address, Last 4 digits of card, Credit Card BIN (Bank Identification Number) |
|
|
You have the right to refuse your consent to the provision of your personal information by Groupe Atallah Inc., in which case you will not be able to create an account with SSENSE, purchase SSENSE products or avail membership services |
||||
SSENSE
KOREA Mobile App Privacy Policy
If you live in Korea, the following Privacy Policy applies to you:
Last updated: June 01, 2023
1. About this Policy
1.1 At SSENSE (“SSENSE”, “us”, “we”, or “our”), we respect your privacy and we want to be transparent about the types of Personal Data (as defined below) we collect about you and how we use it. This Mobile App Privacy Policy (this “Policy”) explains how we collect, share and use any information that, alone or in combination with other information, relates to you (“Personal Data”) when you (“you” and “your”) use the SSENSE App (the “App”), or when you call us or answer our surveys.
1.2 This Policy sets out the rights that you have in relation to the Personal Data that we process about you and how you can exercise them. This Policy also describes the measures we implement to protect your Personal Data.
1.3 The App is managed by SSENSE, headquartered at 333 Chabanel Street W #900, Montreal QC H2N 2E7, Canada, who is the data controller for the Personal Data that is collected via the App. As a data controller, SSENSE is responsible for ensuring that the processing of Personal Data complies with applicable data protection laws, which includes the General Data Protection Regulation ((EU) 2016/679) (“GDPR”), if you live in the EU and the UK GDPR(“UK GDPR”), if you live in the UK.
1.4 Please take the time to read this Policy carefully. If you have any questions or comments, please contact us as described in the “How to contact us” section below.
2. Quick links
2.1 We recommend that you read this Policy in full to ensure you are fully informed. However, if you only want to access a particular section of this Policy, then you can click on the relevant link below to jump to that section.
What Personal Data SSENSE collects, how and why
Cookies and other tracking technology
Who SSENSE shares your Personal Data with
How SSENSE protects your Personal Data
Data storage, retention and deletion
Transfers of Personal Data outside the EU/EEA and the United Kingdom
Profiling
Minors
Your data protection rights
External links
Updates to this Policy
How to contact us
Addendum For Korean Data Subjects
3. What Personal Data SSENSE collects, how and why
3.1 SSENSE collects your Personal Data:
- directly from you when you download and start using our App, or subscribe to our newsletter;
- directly from you when you make a purchase with SSENSE, answer customer feedback surveys, click on our ads, respond to marketing campaigns, or directly reach out to SSENSE for inquiries;
- automatically via our use of cookies and other tracking technology on our App.
3.2 When you use our App, we collect the following types of Personal Data about you, which we will process for the purposes described below:
| Types of Personal Data we collect | Purposes for which we process your Personal Data | Legal basis on which we rely to process your Personal Data |
|
Contact details (Name, Surname, Phone number, Email address) Email Preferences (Language Preferences, Region/Country) Customer ID Order History Shopping Preferences Order Number Shipping address Billing address User account details (login, password) |
Contract management - Enabling you to create your user account - Managing your user account and personal preferences - Processing and shipping your orders - Enabling you to access your order history with us at all times - Providing you with customer service as may be required - Loyalty program |
Contractual necessity |
|
Contact details (Name, Surname, Phone number, Email address) Customer ID Order History, Order Number Shipping address Billing address IP address Financial information (Cardholder Name, Card Expiration Date, Card number, CVV or CID) |
Documenting transactions you made on our App | Our legitimate interests in order to protect SSENSE’s business and legal rights |
|
Contact details (Name, Surname, Phone number, Email address) Email preferences (Language Preferences, Region/Country) Shopping preferences Device ID IP Address User account details (login, password) Order History Customer ID |
Marketing and Push Notifications Providing you with exclusive email updates, promotions, and push notifications including information about our products or services, sales/discounts, loyalty program, shopping cart reminders |
Your consent (unless a legal exception applies, in which case we will rely on our legitimate interests to keep you updated on our products or services) |
|
Contact details (Name, Surname, Phone number, Email address) Email preferences (Languages preferences, Region/Country) Shopping preferences Customer ID Order Number |
Conducting customer feedback and satisfaction surveys | Our legitimate interest to measure the satisfaction of our customers. |
|
Contact details (Name, Surname, Phone number, Email address) Your inquiry and your inquiry history Customer ID Type of request Messages Order number Billing /Shipping address |
Customer relationship follow-up
|
Contractual necessity |
|
Contact details (Name, Surname, Email address) Order History Financial information (last 4 digits of your credit card number, AVS code) User account details (login, password) Customer ID Shipping/Billing address |
Prevention of fraud | Legitimate Interest to prevent and detect fraud. |
|
Contact details (Name, Surname) Customer ID Location-based data |
Providing you with location based services such as pricing, inventory selection, country specific features |
Your consent (unless a legal exception applies) |
|
Contact details (Name, Surname, Email address) Customer ID User account details (login, password) |
Improvement of customer experience and management or resolving technical issues on the App | Our legitimate interest to offer, maintain and improve our App |
|
IP address User account details (Name, Surname, Shipping Address, email, login, password) Shopping preferences Session browsing data and conversion behaviour Customer ID Order History Email preferences |
Data analytics, statistics and audience measurement Provide brand, category or product level personalised recommendation to logged in members |
Our legitimate interest in order to understand how our App is being used and to help us customise and measure the audience on our App |
|
Session browsing data Search history Order history Customer ID Google ID |
Display advertisements about our services to users of Google | Our legitimate interest to reach out to our (i) consumers and (ii) prospects who are users of Google and who share similar characteristics as our customers registered on Google |
|
User account details (Name, Surname) Shopping preferences City, State, Zip code and country Phone number (this data is used for matching audiences only) |
Display advertisements about our services to users of Meta | Our legitimate interest to reach out to our (i) consumers and (ii) prospects who are users of Meta and who share similar characteristics as our customers registered on Meta |
|
User account details (Name, Surname, Shipping and Billing address, Email Address) Order history Financial information (last 4 digits of your credit card number and the name of the cardholder) |
Management of the data subjects requests rights Enabling you to exercise your rights regarding your personal data |
Compliance with our legal obligation |
3.3 Please note that the information you provide on our App may be necessary for contractual purposes and for us to comply with our legal obligations. Without such information, we may not be able to process your order or to answer your queries.
3.4 In particular, we may be required to disclose your Personal Data in response to legal and regulatory requests from public authorities, including to meet national security, anti-fraud or other legal requirements.
4. Cookies and other tracking technology
4.1 SSENSE may also collect certain information automatically from your device. Specifically, the information we collect automatically may include information like your IP address, device type, unique device identification number (IMEI number), operating system version, the dates on which you access and use the App, user behaviour (such as your interactions with the App), broad geographic location (e.g. country or city-level location) and other technical information.
4.2 Collecting this information enables us to better understand the users of our App, where they come from, and what content on our App is of interest to them. We use this information for our internal analytics purposes and to improve the quality and relevance of our App to our users.
4.3 Some of this information may be collected by using cookies and similar tracking technology, as explained further in our Cookie Policy which is available below.
4.4 Location-based data
If you authorise us to access the location data on your device, we will use this information to send you location-based information and to deliver services at your request.
Also, if you no longer wish to receive push notifications for location-based services you can disable this service by changing your device settings, or by altering the settings in the App by unchecking the relevant box in the “Settings” section of the App. On Apple devices, simply go to: Settings → Notifications → SSENSE → uncheck “Allow Notifications”.
5. Who SSENSE shares your Personal Data with
5.1 We may disclose your Personal Data to the following categories of recipients:
- to our group companies for purposes consistent with this Policy, and in particular, so that they may contact you regarding products and services that may be of interest to you where you have given your consent. We take precautions to allow access to Personal Data only to those staff members who have a legitimate business need for access and with a contractual prohibition of using the Personal Data for any other purpose. Our group companies include: Atallah Group Inc., Atallah Group Limited, Atallah Hong Kong Limited, Atallah Group US Inc., GAI Services PTY Limited, Atallah International Inc., Atallah Group EU SARL
- to our third party vendors, services providers and partners who provide data processing services to us, or who otherwise process Personal Data for purposes that are described in this Policy or notified to you when we collect your Personal Data. This may include disclosures to third party vendors and other service providers we use in connection with the services they provide to us, including to support us in areas such as IT platform management or support services, infrastructure and application services, marketing, data analytics. Our third party vendors, service providers and partners include, without being limited to:
Controllers: Worldpay, Paypal, First Data (Payeezy/IPG), Klarna, Google Premium Analytics, Riskified, PerimeterX, Signifyd, Partnerize, Rakuten. For more information about the manner in which these controllers are processing your data, please check the privacy policies on their respective websites.
Processors: HostedPCI, Stripe, Avalara, Zendesk, SAP, KIBO, StellaConnect, Loqate, Chatdesk, Google Cloud Platform, Google GSuite/Insight, Braze, AWS, Regalix, Chatdesk, Clearsale, Bing, SurveyMonkey, Talon.One, MailChimp, SendGrid, Meta (Facebook).
- to any competent law enforcement body, regulatory, government agency, court or other third party where we believe disclosure is necessary (i) as a matter of applicable law or regulation, (ii) to exercise, establish or defend our legal rights, or (iii) to protect your vital interests or those of any other person;
- to our auditors, advisors, legal representatives and similar agents in connection with the advisory services they provide to us for legitimate business purposes and under contractual prohibition of using the Personal Data for any other purpose;
- to a potential buyer (and its agents and advisers) in connection with any proposed purchase, merger or acquisition of any part of our business, provided that we inform the buyer it must use your Personal Data only for the purposes disclosed in this Policy;
- to any other person if you have provided your prior consent to the disclosure.
6. How SSENSE protects your Personal Data
6.1 We will process your Personal Data in accordance with the following principles:
- Fairness: We are transparent about how we process Personal Data and we will process it in accordance with applicable law.
- Lawfulness: We will process Personal Data only on lawful grounds.
- Purpose limitation: We will process Personal Data for specified explicit and legitimate purposes, and will not process it in a manner that is incompatible with those purposes, unless permitted by applicable laws.
- Data minimization: We will process Personal Data that is adequate, relevant and limited to what is necessary to achieve the purposes for which the Personal Data are processed.
- Data accuracy: We take appropriate measures to ensure that the Personal Data that we hold about you is accurate, complete and, where necessary, kept up to date. However, it is also your responsibility to ensure that your Personal Data is kept as accurate, complete and current by informing us promptly of any changes or errors to the Personal Data that we hold about you (e.g. a change of address).
- Data security: We use appropriate technical and organisational measures to protect the Personal Data that we collect and process about you. These measures are designed to provide a level of security that is appropriate to the risk of processing your Personal Data. In particular, all data is protected according to the varying levels of risks through physical measures, such as secure areas, technical measures, such as encryption, and organisational measures such as employee security through vetting and supervision.
- Limited Retention: We keep your Personal Data in a form that allows us to identify you for as long as necessary to achieve the purposes for which we are processing your Personal Data (as described above) and we do not store your Personal Data for longer, unless we must comply with applicable laws.
7. Data storage, retention and deletion
7.1 The Personal Data we collect from you is stored in our servers located in the United States.
7.2 We retain Personal Data we collect from you where we have an ongoing legitimate business need to do so (for example, to provide you with a service you have requested or to comply with applicable legal, tax or accounting requirements) only for as long as it is needed
7.3 When we have no ongoing legitimate business need to process your Personal Data, we will either delete or anonymise it or, if this is not possible (for example, because your Personal Data has been stored in backup archives), then we will securely store your Personal Data and isolate it from any further processing until deletion is possible.
8. Transfers of Personal Data outside the EU/EEA or the UK
8.1 Your Personal Data may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different to the laws of your country.
8.2 Specifically, our Website servers are located in the United States, and our group companies and third party service providers and partners operate around the world. This means that when we collect your Personal Data we may process it in any of these countries.
8.3 However, we have taken appropriate safeguards to require that your Personal Data will remain protected in accordance with this Policy.
- For transfers of personal data outside of the EU/EEA:
- When transferring your Personal Data to Canada, we rely on the EU Commission’s adequacy decision 2002/2/EC available here.
- When transferring your Personal Data to other entities of the SSENSE group located in the United States or other third countries outside of the European Union/European Economic Area (EU/EEA), we rely on the EU Commission’s standard contractual clauses. When transferring your Personal Data to our third party services providers who are also located in third countries outside the EU/EEA, which do not benefit from an EU Commission’s adequacy decision, we have implemented the European Commission’s standard contractual clauses with those third parties.
- The EU Commission standard contractual clauses may be amended or replaced from time to time and at such time as they are amended or replaced in relation to data protected under the GDPR by the European Commission, we will amend our data transfer documents accordingly.
- For transfers of personal data outside of the UK:
- When transferring your Personal Data to Canada, we rely on the UK’s adequacy decision.
- When transferring your Personal Data to other entities of the SSENSE group located in the United States or other third countries outside the U.K. without a U.K. adequacy regulation, we rely on the U.K. Addendum to the EU Commission’s standard contractual clauses.
- When transferring your Personal Data to our third party services providers who are also located in third countries outside the U.K. without a U.K. adequacy regulation, we rely on the U.K. Addendum to the EU Commission's standard contractual clauses.
- The U.K. Addendum to the EU Commission’s standard contractual clauses may be amended or replaced from time to time and at such time as they are amended or replaced in relation to data protected under the UK GDPR by the UK Secretary of State, we will amend our data transfer documents accordingly.
9. Profiling
In some instances, we may use your Personal Data in order to better understand your preferences and to provide customized products or services to you. However, we do not make any decisions based solely on automated processing of such data, which either produce legal effects that concern you or similarly significantly affect you.
10. Minors
The services we provide on this App are not intended for individuals below the age of 16. If you are under 16, please do not use or register on this App.
11. Your data protection rights
11.1 Subject to applicable data protection legislation and certain limitations, you may - exercise the data protection rights listed below. You can do so at any time by contacting us using the contact details provided under the “How to contact us” heading below.
- You can access, rectify or request erasure of your Personal Data as detailed here below.
Please note that deletion requests are subject to certain limitations, for example, we may retain Personal Data as permitted by law, such as for tax or other record keeping purposes, to maintain an active account, and to process transactions and facilitate customer requests.
The right to access to Personal Data, which enables you to receive confirmation as to whether or not SSENSE is processing your Personal data and information about that processing, and to receive a copy of your Personal Data.
You may also request correction of any of your inaccurate Personal Data, as well as the deletion of your Personal Data.
- You can object to the processing of your Personal Data at any time (including profiling) when the processing is based on our legitimate interest. You may also object at any time to the processing of your Personal Data for direct marketing purposes (which includes any profiling to the extent that it is related to such direct marketing).
- You may also ask us to restrict (block) the processing of your Personal Data under certain conditions.
- When the processing is based on your consent or the performance of your contract with us, you may exercise your right to data portability, which enables you to receive your Personal Data in a structured, commonly used and matching-readable format and have it transmitted to another controller.
- If we have collected and processed your Personal Data with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect the processing of your Personal Data conducted in reliance on lawful processing grounds other than consent.
- You have the right to opt-out of marketing communications we send you at any time. You may unsubscribe from our newsletters or marketing notifications at any time by selecting the unsubscribe option in the “Email Preferences” section of your account, or by clicking the unsubscribe link at the bottom of every newsletter email. When you use the App, if you accept push notifications, we may send you promotional offers about our products and services via push notifications. If you no longer wish to receive push notifications about promotional offers from SSENSE, you can disable this service by changing your app settings in the device settings.
On Apple devices, simply go to: Settings → Notifications → SSENSE → uncheck “Allow Notifications”.
- Post mortem right: concerning France only, according to the French Data Protection Act, you have the right to define general or specific directives regarding the fate of your Personal Data after your death.
- You can also request to close your account at any time by contacting us as described below. You should be aware that once the App is uninstalled, you will not be able to use certain functionalities of the App.
- If you have a complaint or concern about how we are processing your Personal Data then we will endeavour to address such concern(s). If you feel we have not sufficiently addressed your complaint or concern, you have the right to complain to a data protection authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority. (Contact details for data protection authorities in the European Union/European Economic Area, United Kingdom, Switzerland and certain non-European countries (including the US and Canada) are available here.
11.2 You may exercise any of the rights above at any time by contacting us as described under the “How to contact us” section below. We will respond to your request in accordance with applicable data protection laws.
12. External links
12.1 If any part of this App provides links to third party websites, such websites do not operate under this Policy. We recommend you examine the privacy notices posted on those websites to understand their procedures for collecting, using and disclosing personal data.
12.2 We do not accept any responsibility or liability for the privacy practices of such third party websites and your use of such websites is at your own risk.
13. Updates to this Policy
13.1 We may update this Policy from time to time in response to changing legal, technical or business developments. When we update our Policy, we will take appropriate measures to inform you, consistent with the significance of the changes we make. We will obtain your consent to any material Policy changes if and where this is required by applicable data protection laws.
13.2 You can see when this Policy was last updated by checking the “last updated” date displayed at the top of this Policy.
14. How to contact us
14.1 If you have any questions or concerns about this Policy or the way we process your Personal Data, please contact us via email at dataprotection@ssense.com.
14.2 If you wish to exercise your data protection rights, you can do so at any time by using this SSENSE Data Request Form (please click here for the form in English, here for the form in French, here for the form in Japanese, here for the form in Korean and here for the form in Chinese).
14.3 The data controller of EU/EEA and UK residents’ personal data is Atallah Group Inc. 333 Chabanel Street W #900, Montreal QC H2N 2E7, Canada.
14.4 With respect to Atallah Group Inc., you may contact its representatives in the EU/EEA and UK for data protection matters using the following details: dataprotection@ssense.com.
Addendum For Korean Data Subjects
This Addendum for Korean Data Subjects explains our practices with respect to Personal Data we process in connection with your relationship with us where you are a Korean data subject.
1. Transfer of Personal Data
We outsource the processing of your personal data to the following third-party service providers for the purposes represented below; the service providers are categorized into two sections: 1.1 and 1.2: Both categories of service providers process your personal data for the purposes represented in table below; Service providers in section 1.2 may also use your personal data for evaluating or enhancing their own products and service offerings;
1.1 Outsourcing of the Processing and cross-border storage of Personal Data with Third Parties.
We may outsource the processing of your Personal Data and/or transfer your Personal Data for storing purposes to third parties located outside of Korea.
| Recipient (if the recipient is a corporation then the name of the corporation and the contact information of the person in charge of the management of Personal Data) | Items of the Personal Data to be transferred | Countries where the Personal Data is to be transferred and the methods of transfer | Purposes of use of the Personal Data by the recipient | Periods of retention by the recipient |
(https://www.hostedpci.com/contact-us/)
|
First Name, Last Name, Shipping Address, Billing Address, Phone Number, IP Address, Cardholder Name, Cardholder Data |
US (sub-processors can be located in other countries and process data in accordance with applicable data protection laws) Data transmitted via encrypted, secure and compliant systems and network, in accordance with applicable data protection laws; Data transfer is real time |
Used as a middle-man between SSENSE and payment processors. HostedPCI tokenizes customer credit card information safely in the front-end and then provides SSENSE a token to use for any payment operations. | Time strictly necessary to achieve the purposes for which the personal information has been collected and to comply with applicable laws and regulatory obligations |
|
First Name, Last Name, Shipping Address, Phone Number, Email Address, Inquiry Details, Inquiry History, Shopping preferences, Order History |
US (sub-processors can be located in other countries and process data in accordance with applicable data protection laws) Data transmitted via encrypted, secure and compliant systems and network, in accordance with applicable data protection laws; Data transfer is real time |
Portal for customer inquiry history, and resolve customer inquiries for Personal Shopping | Time strictly necessary to achieve the purposes for which the personal information has been collected and to comply with applicable laws and regulatory obligations |
|
Shipping Address, Order History |
Canada (sub-processors can be located in other countries and process data in accordance with applicable data protection laws) Data transmitted via encrypted, secure and compliant systems and network, in accordance with applicable data protection laws; Data is transferred periodically |
To validate customer orders with purchase orders and accounts payables at SSENSE | Time strictly necessary to achieve the purposes for which the personal information has been collected and to comply with applicable laws and regulatory obligations |
|
First Name, Last Name, Shipping Address, Phone Number, Email, Order History, Shopping Preferences |
US (sub-processors can be located in other countries and process data in accordance with applicable data protection laws) Data transmitted via encrypted, secure and compliant systems and network, in accordance with applicable data protection laws; Data transferred via real-time process |
To create and fulfil orders | Time strictly necessary to achieve the purposes for which the personal information has been collected and to comply with applicable laws and regulatory obligations |
|
First Name, Last Name, Email, Inquiry Details |
US (sub-processors can be located in other countries and process data in accordance with applicable data protection laws) Data transmitted via encrypted, secure and compliant systems and network, in accordance with applicable data protection laws; Data transferred via real-time process |
To share surveys to SSENSE customers after an interaction | Time strictly necessary to achieve the purposes for which the personal information has been collected and to comply with applicable laws and regulatory obligations |
|
Shipping Address, IP Address |
US (sub-processors can be located in other countries and process data in accordance with applicable data protection laws) Data transmitted via encrypted, secure and compliant systems and network, in accordance with applicable data protection laws; Data transferred via real-time process |
To help customers autofill in correct shipping address | Time strictly necessary to achieve the purposes for which the personal information has been collected and to comply with applicable laws and regulatory obligations |
|
First Name, Last Name, Email, Inquiry Details |
US (sub-processors can be located in other countries and process data in accordance with applicable data protection laws) Data transmitted via encrypted, secure and compliant systems and network, in accordance with applicable data protection laws; Data transferred via real-time process |
To process inbound customer inquiries and emails | Time strictly necessary to achieve the purposes for which the personal information has been collected and to comply with applicable laws and regulatory obligations |
(https://policies.google.com/privacy?hl=en)
|
app browsing activity, order history, shopping history |
US (sub-processors can be located in other countries and process data in accordance with applicable data protection laws)
Data transmitted via encrypted, secure and compliant systems and network, in accordance with applicable data protection laws; Data is transferred real-time and periodically, both) |
To provide brand, category or product level recommendations to logged in members | Time strictly necessary to achieve the purposes for which the personal information has been collected and to comply with applicable laws and regulatory obligations |
|
Email, Newsletter Preference |
US (sub-processors can be located in other countries and process data in accordance with applicable data protection laws)
Data transmitted via encrypted, secure and compliant systems and network, in accordance with applicable data protection laws; Data is transferred real-time and periodically, both) |
To share relevant emails with our customers | Time strictly necessary to achieve the purposes for which the personal information has been collected and to comply with applicable laws and regulatory obligations |
|
All Personal Data subject to our processing |
US
Data transmitted via encrypted, secure and compliant systems and network, in accordance with applicable data protection laws; Data is transferred in real-time and periodically, both) |
To store all personal data processed by SSENSE Is the cloud platform provider for SSENSE |
Time strictly necessary to achieve the purposes for which the personal information has been collected and to comply with applicable laws and regulatory obligations |
|
First Name, Last Name, Email, Inquiry Details |
US
Data transmitted via encrypted, secure and compliant systems and network, in accordance with applicable data protection laws; Data is transferred in real-time and periodically, both) |
To process inbound customer inquiries and emails | Time strictly necessary to achieve the purposes for which the personal information has been collected and to comply with applicable laws and regulatory obligations |
|
First Name, Last Name, Billing Address, Email, |
US Data transmitted via encrypted, secure and compliant systems and network, in accordance with applicable data protection laws; Data transferred via real-time process) |
To reconcile customer transactions between Fraud insurers and SAP | Time strictly necessary to achieve the purposes for which the personal information has been collected and to comply with applicable laws and regulatory obligations |
(https://help.surveymonkey.com/en/contact/?l=en&form=datarequest)
|
First Name, Last Name, Gender, Email |
US Data transmitted via encrypted, secure and compliant systems and network, in accordance with applicable data protection laws; Data transferred via real-time process) |
To share surveys with our customers | Time strictly necessary to achieve the purposes for which the personal information has been collected and to comply with applicable laws and regulatory obligations |
(https://www.talon.one/contact-us)
|
Email, Order History |
US (sub-processors can be located in other countries and process data in accordance with applicable data protection laws)
Data transmitted via encrypted, secure and compliant systems and network, in accordance with applicable data protection laws; Data transferred via real-time process) |
To manage loyalty points for customers | Time strictly necessary to achieve the purposes for which the personal information has been collected and to comply with applicable laws and regulatory obligations |
|
US (sub-processors can be located in other countries and process data in accordance with applicable data protection laws)
Data transmitted via encrypted, secure and compliant systems and network, in accordance with applicable data protection laws; Data is transferred periodically |
To automate sharing of emails with customers | Time strictly necessary to achieve the purposes for which the personal information has been collected and to comply with applicable laws and regulatory obligations | |
(https://www.facebook.com/privacy/policy?section_id=13-HowToContactMeta)
|
Email, IP address |
US (sub-processors can be located in other countries and process data in accordance with applicable data protection laws)
Data transmitted via encrypted, secure and compliant systems and network, in accordance with applicable data protection laws; Data transferred via real-time process) |
To share relevant ads | Time strictly necessary to achieve the purposes for which the personal information has been collected and to comply with applicable laws and regulatory obligations |
|
First Name, Last Name, Shipping Address, Billing Address, Phone Number, Email, IP Address, Device ID, Login details, order history, shopping preferences, email preferences, language preferences, Location data |
US (sub-processors can be located in other countries and process data in accordance with applicable data protection laws)
Data transmitted via encrypted, secure and compliant systems and network, in accordance with applicable data protection laws; Data transferred via real-time process) |
Collected to track user app uninstalls, app referrals, and app traffic data | Time strictly necessary to achieve the purposes for which the personal information has been collected and to comply with applicable laws and regulatory obligations |
|
First Name, Last Name, Shipping Address, Billing Address, Phone, Email Address, IP Address, Device ID, Cardholder Name, Expiration Date, Credit/Debit Card Details, Bank account data (payment account number (PAN) or account number, card expiration date, CVC details, bank and/or issuer details), date/ time/ amount of transaction |
US (sub-processors can be located in other countries and process data in accordance with applicable data protection laws)
Data transmitted via encrypted, secure and compliant systems and network, in accordance with applicable data protection laws; Data transferred via real-time process) |
Payment processor that facilitates payment operations (pre-authorizations, sales, capturing funds, refunding funds, voiding pre-authorizations) when you purchase through SSENSE App and website To secure, encrypt and vault your transactions and financial information |
Time strictly necessary to achieve the purposes for which the personal information has been collected and to comply with applicable laws and regulatory obligations |
|
IP address, Device ID, Location Data, app browsing activity |
US (sub-processors can be located in other countries and process data in accordance with applicable data protection laws)
Data transmitted via encrypted, secure and compliant systems and network, in accordance with applicable data protection laws; Data transferred via real-time process) |
To enable cybersecurity protection | Time strictly necessary to achieve the purposes for which the personal information has been collected and to comply with applicable laws and regulatory obligations |
|
First Name, Last Name, Shipping Address, Billing Address, Phone, Email Address, IP Address, Device ID, Cardholder Name, Expiration Date, Credit/Debit Card Details, Bank account data (payment account number (PAN) or account number, card expiration date, CVC details, bank and/or issuer details), date/ time/ amount of transaction |
[(WorldPay) US, EU and UK (PayPal) US (Fiserv) US, EU and UK Data transmitted via encrypted, secure and compliant systems and network, in accordance with applicable data protection laws; Data transferred via real-time process] |
This information is only collected and processed when you make a purchase through the SSENSE app and website Payment processor that facilitates payment operations on behalf of SSENSE (pre-authorizations, sales, capturing funds, refunding funds, voiding pre-authorizations) when you purchase through SSENSE app and website
To secure, encrypt and vault your transactions and financial information |
Time strictly necessary to achieve the purposes for which the personal information has been collected and to comply with applicable laws and regulatory obligations |
|
[US, EU, India, New Zealand, Switzerland, Australia Data transmitted via encrypted, secure and compliant systems and network, in accordance with applicable data protection laws; Data transferred via real-time process] |
To offer loan services, buy now pay later alternative to customers. | ||
|
Name, Billing Address, Shipping Address, Email Address, Phone, IP Address, Last 4 digits of card, Credit Card BIN (Bank Identification Number) |
[US Data transmitted via encrypted, secure and compliant systems and network, in accordance with applicable data protection laws; Data transferred via real-time process] |
To prevent fraudulent transactions
|
1.2 Provision of Personal Data to Third Parties
| Name of Recipient | Purposes of use by recipient | Items of Personal Data collected by the recipient | Periods of retention by the recipient |
| WorldPay (data.protection@fisglobal.com) | These service providers may also use your data to design, evaluate, improve, operate and administer their own payment products and services | First Name, Last Name, Shipping Address, Billing Address, Phone, Email Address, IP Address, Device ID, Cardholder Name, Expiration Date, Credit/Debit Card Details, Bank account data (payment account number (PAN) or account number, card expiration date, CVC details, bank and/or issuer details), date/ time/ amount of transaction | Time strictly necessary to achieve the purposes for which the personal information has been collected and to comply with applicable laws and regulatory obligations |
| PayPal (/smarthelp/contact-us/privacy) | |||
| Fiserv (PayEezy, FirstData) (dpo@fiserv.com) | |||
| Klarna (privacy@klarna.com) | To develop and enhance Klarna’s product and service offerings | ||
| Riskified (privacy@riskified.com) | To develop and enhance Riskified’s product and service offerings | Name, Billing Address, Shipping Address, Email Address, Phone, IP Address, Last 4 digits of card, Credit Card BIN (Bank Identification Number) |
1.3 Online Targeted Advertising
SSENSE allows online targeted advertising businesses to collect and process behavioral data as follows.
- Advertising businesses that want to collect and process behavioral data: Google.
- Method of collecting behavioral data: Automatic collection and transmission when you visit our website or run our App.
- Items of behavioral data collected and processed: user’s web/app visit history, search history, purchase history, Member ID, Google ID.
2. Destruction of Personal Data
The process and method for destroying Personal Data are set forth below.
2.1. Process of destruction
We select the relevant Personal Data to be destroyed and destroy it with the approval of our Data Protection Officer, in accordance with applicable data protection laws and contractual obligations.
2.2. Method of destruction
We destroy Personal Data recorded and stored in the form of electronic files by using a technical method (e.g., low level format) to ensure that the records cannot be reproduced, while Personal Data recorded and stored in the form of paper documents shall be shredded or incinerated.
3. Contact Us
For questions or inquiries related to privacy and data protection, please contact our Data Protection Department using the contact details provided under the “How to contact us” heading above.
4. Amendment of this Policy
• Enforcement Date: June 01, 2023
Consent Information for app user
- I Agree to the collection and use of my personal information (required)
The table below shares details on types of personal data collected and purposes of processing by SSENSE
| Types of personal data Collected | Purpose of processing | Retention and usage period | |
| 1 | UserName, Password, First Name, Last Name, Email Address, Email preferences, Language Preferences | To enable user account creation and management |
Time strictly necessary to achieve the purposes for which the personal information has been collected and to comply with applicable laws and regulatory obligations |
| 2 | First Name, Last Name, Shipping Address, Billing Address, Phone Number, Email, IP Address, Cardholder Name, Expiration Date | Collected for processing your payments only when you make a purchase through the SSENSE app Processed to check if orders are fraudulent or not We do not store payment information such as, credit/debit card numbers and bank account numbers |
|
| 3 | First Name, Last Name, Email Address, Phone Number, Shipping Address, Zip Code | Collected and processed for shipping your products only when you make a purchase through the SSENSE app Processed to check customer's eligibility for loyalty perks Processed to send email notifications when package is received by customer |
|
| 4 | First Name, Last Name, Shipping Address, Billing Address, Phone Number, Email, IP Address, Device ID, Login details, order history, shopping preferences, email preferences, language preferences, Location data | Collected to track user app uninstalls, app referrals, app traffic data and user behaviour | |
| In the process of providing the above mentioned services, we also collect the below information; Consent for the below mentioned items can be changed/managed as described below: | |||
| 5 | IP Address, Device ID, App navigation data, Order History, Shopping Preferences, Language Preferences, Location data | To enable push notifications for Sales, Discounts, New Products, Loyalty Programs, items in cart (Users can consent to receiving push notifications from the SSENSE app, and change/manage their consent using app settings) |
Time strictly necessary to achieve the purposes for which the personal information has been collected and to comply with applicable laws and regulatory obligations |
| 6 | First Name, Last Name, Email address, Device ID, App navigation data, Language preferences | To enable email updates and promotions and to improve relevance of emails sent to our customers; Users can manage the consent to these subscriptions when they create an account with SSENSE, or can unsubscribe from the emails they receive using the 'Unsubscribe' link | |
| You have the right to refuse your consent to the collection and use of your personal information by Groupe Atallah Inc., in which case you will not be able to create an account with SSENSE, purchase SSENSE products or avail membership services | |||
- I agree to the provision of personal information to Third Parties (Required)
The table below shares details on provision of personal data by SSENSE to third parties
| Name of Recipient | Countries where the Personal Information is to be Provided and the date, time, methods of Provision | Purposes of use by recipient | Items of Personal Data provided to the recipient | Periods of retention by the recipient |
| WorldPay (data.protection@fisglobal.com) |
US, EU and UK [Data transmitted via encrypted, secure and compliant systems and network, in accordance with applicable redata protection laws; Data transferred via real-time process] |
This information is only collected and processed when you make a purchase through the SSENSE app and website Payment processor that facilitates payment operations on behalf of SSENSE (pre-authorizations, sales, capturing funds, refunding funds, voiding pre-authorizations) when you purchase through SSENSE app and website To secure, encrypt and vault your transactions and financial information These service providers may also use your data to design, evaluate, improve, operate and administer their own payment products and services |
First Name, Last Name, Shipping Address, Billing Address, Phone, Email Address, IP Address, Device ID, Cardholder Name, Expiration Date, Credit/Debit Card Details, Bank account data (payment account number (PAN) or account number, card expiration date, CVC details, bank and/or issuer details), date/ time/ amount of transaction | Time strictly necessary to achieve the purposes for which the personal information has been collected and to comply with applicable laws and regulatory obligations |
| PayPal (/smarthelp/contact-us/privacy) |
US [Data transmitted via encrypted, secure and compliant systems and network, in accordance with applicable data protection laws; Data transferred via real-time process] |
|||
| Fiserv (PayEezy, FirstData) (dpo@fiserv.com) |
US, EU and UK [Data transmitted via encrypted, secure and compliant systems and network, in accordance with applicable data protection laws; Data transferred via real-time process] |
|||
| Klarna (privacy@klarna.com) |
US, EU, India, New Zealand, Switzerland, Australia [Data transmitted via encrypted, secure and compliant systems and network, in accordance with applicable data protection laws; Data transferred via real-time process] |
To offer loan services, buy now pay later alternative to customers To develop and enhance Klarna’s product and service offerings |
||
|
Riskified |
US [Data transmitted via encrypted, secure and compliant systems and network, in accordance with applicable data protection laws; Data transferred via real-time process] |
To prevent fraudulent transactions To develop and enhance Riskified’s product and service offerings |
Name, Billing Address, Shipping Address, Email Address, Phone, IP Address, Last 4 digits of card, Credit Card BIN (Bank Identification Number) | |
| You have the right to refuse your consent to the provision of your personal information by Groupe Atallah Inc., in which case you will not be able to create an account with SSENSE, purchase SSENSE products or avail membership services | ||||
Last updated: May 18th 2021
Privacy Policy applicable to the Website, phone calls and surveys
1. About this Policy
1.1 This Privacy Policy ("Policy") explains how we (as defined below) collect, share and use any information that, alone or in combination with other information, relates to you ("Personal Data") when you ("you" and "your") use our website ssense.com (the "Website"), or when you call us or answer our surveys.
1.2 This Policy also sets out the rights that you have in relation to the Personal Data that we process about you and how you can exercise them.
1.3 SSENSE treats compliance with its privacy obligations seriously. This is why we have developed this Policy, which describes the standards that SSENSE applies to protect Personal Data.
1.4 For the purposes of this Policy, SSENSE ("SSENSE", "us", "we", or "our") headquartered at 333 Chabanel Street W #900, Montreal QC H2N 2G1, Canada, acts as the data controller for the Personal Data that is collected via the Website. As a data controller, SSENSE is responsible for ensuring that the processing of Personal Data complies with applicable data protection law, which includes the General Data Protection Regulation.
1.5 Please take the time to read this Policy carefully. If you have any questions or comments, please contact us by phone +1 877 637 6002 or via email at dataprotection@ssense.com.
2. What Personal Data does SSENSE collect and why?
2.1 The types of Personal Data that we may collect about you, and the reasons why we process it, include:
| Type of Personal Data | Why we collect it | Legal basis |
|
Name, Surname Email address Password Customer ID Order History Shipping address Delivery preferences Financial information Account details |
Enabling you to create your account Managing your account and personal preferences Processing and shipping your orders Enabling you to access your order history with us at all times Providing you with customer service as may be required |
Contractual necessity |
|
Name, Surname Customer ID Order History Shipping address Financial information Order number |
Documenting transactions you made on our website | Our legitimate interests in order to protect SSENSE's business and legal rights |
|
Name, Surname Email address Email preferences Shopping preferences Customer ID |
Providing you with exclusive email updates, promotions, and notifications including information about our products or services | Your consent (unless a legal exception applies) |
|
Name, Surname Email address Your inquiry and your inquiry history |
Processing and responding to any inquiry that you may address to us | Contractual necessity |
|
Name, Surname Email address Order History Financial information Account details |
Prevention of fraud | Legal obligation |
|
Name, Surname Email address Password Customer ID Account details |
Administering and maintaining our web platform | Our legitimate interests in order to offer, maintain and improve our platform |
|
IP address Account details Shopping preferences |
Data analytics, statistics and audience measurement | Our legitimate interests in order to understand how our website is being used and to help us customise and measure the audience on our website |
2.2 Please note that the information you provide on our Website may be necessary for contractual purposes and for us to comply with our legal obligations. Without such information, we may not be able to process your order or to answer your queries.
2.3 We may also collect certain information automatically from your device. Specifically, the information we collect automatically may include information like your IP address, device type, unique device identification numbers, browser-type, broad geographic location (e.g. country or city-level location) and other technical information. We may also collect information about how your device has interacted with our Website, including the pages accessed and links clicked.
2.4 Collecting this information enables us to better understand the visitors who come to our Website, where they come from, and what content on our Website is of interest to them. We use this information for our internal analytics purposes and to improve the quality and relevance of our Website to our visitors.
2.5 Some of this information may be collected using cookies and similar tracking technology, as explained further in our Cookie Notice which is available here.
3.1 We may disclose your Personal Data to the following categories of recipients:
(a) to our group companies for purposes consistent with this Policy, and in particular, so that they may contact you regarding products and services that may be of interest to you where you have given your consent. We take precautions to allow access to Personal Data only to those staff members who have a legitimate business need for access and with a contractual prohibition of using the Personal Data for any other purpose. Our group companies include: Atallah Group Inc., Atallah Group Limited, Atallah Hong Kong Limited, Atallah Group US Inc., GAI Services PTY Limited, Atallah International Inc.
(b) to our third party vendors, services providers and partners who provide data processing services to us, or who otherwise process Personal Data for purposes that are described in this Policy or notified to you when we collect your Personal Data. This may include disclosures to third party vendors and other service providers we use in connection with the services they provide to us, including to support us in areas such as IT platform management or support services, infrastructure and application services, marketing, data analytics. Our third party vendors, service providers and partners include, without being limited to: Riskified, Signifyd, Clearsale, HostedPCI, First Data (Payeezy/IPG), Paypal Express, PayPal Pro (Payflow Pro), Paysafe (Netbanx), Pazien, Google, Facebook, Bing, Commission Junction, Partnerize, Rakuten, MailChimp, Mandrill, SendGrid, SurveyMonkey.
(c) to any competent law enforcement body, regulatory, government agency, court or other third party where we believe disclosure is necessary (i) as a matter of applicable law or regulation, (ii) to exercise, establish or defend our legal rights, or (iii) to protect your vital interests or those of any other person;
(d) to our auditors, advisors, legal representatives and similar agents in connection with the advisory services they provide to us for legitimate business purposes and under contractual prohibition of using the Personal Data for any other purpose;
(e) to a potential buyer (and its agents and advisers) in connection with any proposed purchase, merger or acquisition of any part of our business, provided that we inform the buyer it must use your Personal Data only for the purposes disclosed in this Notice;
(f) to any other person if you have provided your prior consent to the disclosure.
4. How we protect your privacy
4.1 We will process Personal Data in accordance with the following principles:
(a) Fairness: We will process Personal Data fairly. This means that we are transparent about how we process Personal Data and that we will process it in accordance with applicable law.
(b) Lawfulness: We will process Personal Data only on lawful grounds.
(c) Purpose limitation: We will process Personal Data for specified explicit and legitimate purposes, and will not process it in a manner that is incompatible with those purposes, unless permitted by applicable data protection laws.
(d) Data minimization: We will process Personal Data that is adequate, relevant and limited to what is necessary to achieve the purposes for which the data are processed.
(e) Data accuracy: We take appropriate measures to ensure that the Personal Data that we hold about you is accurate, complete and, where necessary, kept up to date. However, it is also your responsibility to ensure that your Personal Data is kept as accurate, complete and current as possible by informing us promptly of any changes or errors. You should notify us of any changes to the Personal Data that we hold about you (e.g. a change of address).
(f) Data security: We use appropriate technical and organisational measures to protect the Personal Data that we collect and process about you. The measures we use are designed to provide a level of security appropriate to the risk of processing your Personal Data. In particular, all data is protected according to the varying levels of risks through physical measures, such as secure areas, technical measures, such as encryption, and organisational measures such as employee security through vetting and supervision.
(g) Limited Retention: We keep your Personal Data in a form that allows us to identify you for as long as necessary to achieve the purposes for which we are processing your data and do not store your data for longer, unless we must comply with applicable laws.
5. Data storage, retention and deletion
5.1 The Personal Data we collect from you is stored in our servers located in the United States.
5.2 We retain Personal Data we collect from you where we have an ongoing legitimate business need to do so (for example, to provide you with a service you have requested or to comply with applicable legal, tax or accounting requirements).
5.3 When we have no ongoing legitimate business need to process your Personal Data, we will either delete or anonymise it or, if this is not possible (for example, because your Personal Data has been stored in backup archives), then we will securely store your Personal Data and isolate it from any further processing until deletion is possible.
6. International transfers of data
6.1 Your Personal Data may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different to the laws of your country.
6.2 Specifically, our Website servers are located in the United States, and our group companies and third party service providers and partners operate around the world. This means that when we collect your Personal Data we may process it in any of these countries.
6.3 However, we have taken appropriate safeguards to require that your Personal Data will remain protected in accordance with this Policy. When transferring your Personal Data to Canada, we rely on the EU Commission's adequacy decision 2002/2/EC available here. When transferring your Personal Data to the United States, we rely on the EU Commission's EU-US Privacy Shield decision (available here) if the recipient is appropriately certified. In all other cases, we only transfer or make your Personal Data available to other entities of the SSENSE group or to our third party services providers in third countries where such transfer is necessary for the performance of a contract between you and SSENSE or the implementation of pre-contractual measures.
7. Profiling
7.1 In some instances, we may use your Personal Data in order to better understand your preferences and to provide customized products or services to you. However, we do not make any decisions based solely on automated processing of such data, which either produce legal effects that concern you or similarly significantly affect you.
8. Minors
8.1 The services we provide on this Website are not intended for individuals below the age of 16. If you are under 16, please do not use or register on this Website.
9. Your data protection rights
9.1 You have the following data protection rights:
(a) If you wish to access, correct, update or request deletion of your Personal Data, you can do so at any time by contacting us using the contact details provided under the “How to contact us” heading below.
(b) In addition, in certain circumstances, as stipulated in the applicable data protection legislation, you can object to the processing of your Personal Data, ask us to restrict processing of your Personal Data or request portability of your Personal Data. Again, you can exercise these rights by contacting us using the contact details below.
(c) If we have collected and process your Personal Data with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect the processing of your Personal Data conducted in reliance on lawful processing grounds other than consent.
(d) You have the right to opt-out of marketing communications we send you at any time. You may unsubscribe from our newsletters or marketing notifications at any time by selecting the unsubscribe option in the "Email Preferences" section of your account, or by clicking the unsubscribe link at the bottom of every newsletter email. To opt-out of other forms of marketing (such as postal marketing or telemarketing), then please contact us using the contact details provided below.
(e) If you have a complaint or concern about how we are processing your Personal Data then we will endeavour to address such concern(s). If you feel we have not sufficiently addressed your complaint or concern, you have the right to complain to a data protection authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority. (Contact details for data protection authorities in the European Economic Area, Switzerland and certain non-European countries (including the US and Canada) are available here.
9.2 We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws.
10. Linking to other websites
10.1 The Website may contain hyperlinks to websites owned and operated by third parties. These websites have their own privacy policies and we urge you to review them. They will govern the use of Personal Data you submit whilst visiting these websites.
10.2 We do not accept any responsibility or liability for the privacy practices of such third party websites and your use of such websites is at your own risk.
11. Updates to this Policy
11.1 We may update this Policy from time to time in response to changing legal, technical or business developments. When we update our Policy, we will take appropriate measures to inform you, consistent with the significance of the changes we make. We will obtain your consent to any material Policy changes if and where this is required by applicable data protection laws.
11.2 You can see when this Policy was last updated by checking the “last updated” date displayed at the top of this Policy.
12. How to contact us
12.1 If you have any questions or concerns about our use of your Personal Data, please contact us by phone +1 877 637 6002 or via email at dataprotection@ssense.com.
Cookie Notice
Last updated: December 8th 2020
1.1 This Cookie Notice ("Notice") explains how SSENSE (“SSENSE”, "we", "us", and "ours") use cookies and similar technologies to recognise you when you visit our website at www.ssense.com ("Website") or use our mobile application ("App"). It explains what these technologies are and why we use them, as well as your rights to control our use of them.
1.2 Please take the time to read this Notice carefully. If you have any questions or comments, please contact us by phone +1 877 637 6002 or via email at dataprotection@ssense.com.
2.1 Cookies are small data files that are placed on your computer or mobile device when you visit a website or use a mobile application. Cookies are widely used by website or mobile application owners in order to make their websites or mobile applications work, or to work more efficiently, as well as to provide reporting information.
2.2 Cookies have many different features, such as allowing you to navigate between pages efficiently, remembering your preferences, and generally improving the user experience. They can also help ensure that the advertisements you see online are more relevant to you and your interests.
2.3 Cookies set by the websites or app owners (in this case, SSENSE) are called "first party cookies". Cookies set by parties other than the website or app owner are called "third party cookies". Third party cookies enable third party features or functionality to be provided on or through the website or mobile application (e.g. like advertising, interactive content and analytics). The parties that set these third party cookies can recognise your computer or mobile device both when it visits the website or uses the mobile application in question and also when it visits certain other websites.
3.1 Cookies can remain on your computer or mobile device for different periods of time. Some cookies are 'session cookies', which means they only exist when your browser is open and are automatically deleted when you close your browser or quit the app. Other cookies are 'persistent cookies', meaning they survive after your browser or app is closed and can be used by websites or apps to recognize your computer when you re-open your browser or app later. The length of the cookies used on our Website(s) and our App is explained in more detail in the table below.
4.1 When you visit our Website or use our App, we may place the following types of cookies:
|
Types of cookies |
How to refuse |
|
Essential website and app cookies: These cookies are strictly necessary to provide you with services available through our Website or our App and to use some of its features, such as access to secure areas. |
Because these cookies are strictly necessary to deliver the Website or our App to you, you cannot refuse them. You can block or delete them by changing your browser settings however, as described below under the heading "How can I control cookies?". |
|
Performance and functionality cookies: These cookies are used to enhance the performance and functionality of our Website or App, but are not essential to their use. However, without these cookies, some functionalities such as getting redirected to your preferred language and country may become unavailable. |
We will only place these cookies if you expressly accept them when you first visit our Website or App via our cookie preference banner. Please note that you can withdraw your consent for this type of cookie at any time by re-opening our cookie preference banner, available here. To refuse these cookies, you can also follow the instructions below under the heading "How can I control cookies?" Finally, if you wish to disable cookies set up by a particular supplier, please use the specific unsubscribe link provided in the table below. |
|
Analytics and customisation cookies: These cookies collect information that is used either in aggregate form to help us understand how our Website or App are being used or how effective our marketing campaigns are, or to help us customise our Website or App for you. |
We will only place these cookies if you expressly accept them when you first visit our Website or App via our cookie preference banner. Please note that you can withdraw your consent for this type of cookie at any time by re-opening our cookie preference banner, available here. To refuse these cookies, you can also follow the instructions below under the heading "How can I control cookies?" Finally, if you wish to disable cookies set up by a particular supplier, please use the specific unsubscribe link provided in the table below. |
|
User measurement cookies: These cookies allow us to measure the audience on our Website or App or to test different versions in order to optimize choices according to the respective performances of different versions of the Website or App. These cookies also allow us to detect navigation problems or to organize the content displayed on our Website or App. |
We will only place these cookies if you expressly accept them when you first visit our Website or App via our cookie preference banner. Please note that you can withdraw your consent for this type of cookie at any time by re-opening our cookie preference banner, available here. To refuse these cookies, you can follow the instructions below under the heading "How can I control cookies?" or use the specific unsubscribe link provided in the table below. |
4.2 More specifically, you will find below a complete list of the cookies we may place when you visit our Website or use our App:
|
Cookie provider |
Type of cookie |
Cookie Name |
Purpose |
Duration |
How to unsubscribe |
|
Bing |
Analytics and customisation cookies |
_uetvid |
Used to improve advertising relevancy |
13 months |
Browser settings |
|
Bing |
Analytics and customisation cookies |
_uetsid |
Used to improve advertising relevancy |
1 day |
Browser settings |
|
Bing |
Analytics and customisation cookies |
MUID |
Used to improve advertising relevancy |
13 months |
Browser settings |
|
Bing |
Analytics and customisation cookies |
MR |
Used to improve advertising relevancy |
1 day |
Browser settings |
|
Commission Junction |
Analytics and customisation cookies |
affiliate |
Used to pay commissions to advertising partners |
30 days |
Browser settings |
|
DoubleClick |
Analytics and customisation cookies |
RUL |
Used to improve advertising relevancy |
1 year |
Browser settings |
|
DoubleClick |
Analytics and customisation cookies |
IDE |
Used to improve advertising relevancy |
2 years |
Browser settings |
|
|
Analytics and customisation cookies |
_fbp |
Used to improve advertising relevancy |
3 months |
Browser settings |
|
|
Analytics and customisation cookies |
fr |
Used to improve advertising relevancy |
3 months |
Browser settings |
|
|
Analytics and customisation cookies |
_ga |
Used to improve the shopping experience |
2 years |
Browser settings |
|
|
Analytics and customisation cookies |
_gac_ua-* |
Used to improve the shopping experience |
3 months |
Browser settings |
|
|
Analytics and customisation cookies |
_gat |
Used to improve the shopping experience |
1 day |
Browser settings |
|
|
Analytics and customisation cookies |
_gid |
Used to improve the shopping experience |
2 days |
Browser settings |
|
|
Analytics and customisation cookies |
_gcl_aw |
Used to improve the shopping experience |
3 months |
Browser settings |
|
|
Analytics and customisation cookies |
__Secure-3PSIDCC |
Used to enable visitor profile to show relevant and personalized ads |
2 years |
Browser settings |
|
|
Analytics and customisation cookies |
__Secure-3PSID |
Used to enable visitor profile to show relevant and personalized ads |
2 years |
Browser settings |
|
|
Analytics and customisation cookies |
__Secure-3PAPISID |
Used to enable visitor profile to show relevant and personalized ads |
2 years |
Browser settings |
|
|
Analytics and customisation cookies |
SSID |
Used to enable Google preferences |
2 years |
Browser settings |
|
|
Analytics and customisation cookies |
SIDCC |
Used to enable Google security |
1 year |
Browser settings |
|
|
Analytics and customisation cookies |
SID |
Used to enable Google preferences |
2 years |
Browser settings |
|
|
Analytics and customisation cookies |
SAPISID |
Used to enable Google preferences |
2 years |
Browser settings |
|
|
Analytics and customisation cookies |
NID |
Used to enable Google preferences |
6 months |
Browser settings |
|
|
Analytics and customisation cookies |
HSID |
Used to enable Google preferences |
2 years |
Browser settings |
|
|
Analytics and customisation cookies |
DV |
Used to enable Google preferences |
Session |
Browser settings |
|
|
Analytics and customisation cookies |
APISID |
Used to enable Google preferences |
2 years |
Browser settings |
|
|
Analytics and customisation cookies |
1P_JAR |
Used to enable Google analytics |
30 days |
Browser settings |
|
|
Performance and functionality cookies |
_gcl_au |
Used to enable Google Adsense |
3 months |
Browser settings |
|
|
Analytics and customisation cookies |
__utmvc |
Used to improve the shopping experience |
1 year |
Browser settings |
|
|
Analytics and customisation cookies |
ga_dim5 |
Used to improve the shopping experience |
1 year |
Browser settings |
|
Incapsula |
Essential website and app cookies |
incap_ses_529_1637567 |
Used to prevents malicious user |
1 year |
Browser settings |
|
Incapsula |
Essential website and app cookies |
visid_incap_1637567 |
Used to prevents malicious user |
1 year |
Browser settings |
|
Partnerize |
Analytics and customisation cookies |
clickref |
Used to pay commissions to advertising partners |
30 days |
Browser settings |
|
PerimeterX |
Essential website and app cookies |
_pxvid |
Used to enable cybersecurity protection |
13 months |
Browser settings |
|
PerimeterX |
Essential website and app cookies |
_pxhd |
Used to enable cybersecurity protection |
1 year |
Browser settings |
|
PerimeterX |
Essential website and app cookies |
_px2 |
Used to enable cybersecurity protection |
Session |
Browser settings |
|
PerimeterX |
Essential website and app cookies |
_pxff_rf |
Used to enable cybersecurity protection |
Session |
Browser settings |
|
|
Analytics and customisation cookies |
_pin_unauth |
Used to enable Pinterest marketing |
1 year |
Browser settings |
|
Rakuten |
Analytics and customisation cookies |
affiliate |
Used to pay commissions to advertising partners |
30 days |
Browser settings |
|
Riskified |
Performance and functionality cookies |
lastRskxRun |
Used to prevent fraud |
2 years |
Browser settings |
|
Riskified |
Performance and functionality cookies |
rCookie |
Used to prevent fraud |
2 years |
Browser settings |
|
Riskified |
Performance and functionality cookies |
rskxRunCookie |
Used to prevent fraud |
2 years |
Browser settings |
|
Riskified |
Performance and functionality cookies |
nlbi_1637567 |
Used to prevent fraud |
1 year |
Browser settings |
|
Secret Sauce Partners |
User measurement cookies |
sp |
Used to improve the shopping experience |
2 years |
Browser settings |
|
Snapchat |
Analytics and customisation cookies |
_sctr |
Used to enable Snap Ads |
13 months |
Browser settings |
|
Snapchat |
Analytics and customisation cookies |
_scid |
Used to enable Snapchat's visitor identification |
13 months |
Browser settings |
|
Ssense |
Essential website and app cookies |
auth |
Used to manage authentication |
28 days |
Browser settings |
|
Ssense |
Essential website and app cookies |
gdprCountry |
Used to show GDPR pop-up for users in EU |
1 year |
Browser settings |
|
Ssense |
Essential website and app cookies |
shopping_bag |
Used to store products in users’ carts |
28 days |
Browser settings |
|
Ssense |
Essential website and app cookies |
sid |
Used to improve the shopping experience |
2 years and 9 months |
Browser settings |
|
Ssense |
Essential website and app cookies |
trackingId |
Used to improve the shopping experience |
2 years |
Browser settings |
|
Ssense |
Essential website and app cookies |
visitorId |
Used to improve the shopping experience |
2 years |
Browser settings |
|
Ssense |
Performance and functionality cookies |
country |
Used to remember users’ country preferences |
1 year |
Browser settings |
|
Ssense |
Performance and functionality cookies |
forcedCountry |
Used to remember users’ country preferences |
1 day |
Browser settings |
|
Ssense |
Performance and functionality cookies |
lang |
Used to remember users’ language preferences |
1 year |
Browser settings |
|
Ssense |
Performance and functionality cookies |
preferredLanguage |
Used to remember users’ language preferences |
2 years |
Browser settings |
|
Ssense |
Performance and functionality cookies |
recent_products |
Used to store recently viewed products |
6 months |
Browser settings |
|
Ssense |
Analytics and customisation cookies |
isp |
Used to store the users' internet service provider |
2 years |
Browser settings |
|
Ssense |
Performance and functionality cookies |
_sp_ses.c6c8 |
Used to improve the shopping experience |
Session |
Browser settings |
|
Ssense |
Performance and functionality cookies |
_sp_id.c6c8 |
Used to improve the shopping experience |
2 years |
Browser settings |
|
Ssense |
Analytics and customisation cookies |
_ga_7S92J18W0C |
Used to improve the shopping experience |
2 years |
Browser settings |
|
Ssense |
Essential website and app cookies |
_dd_s |
Used to improve the shopping experience |
Session |
Browser settings |
|
Ssense |
Performance and functionality cookies |
tempWishList |
Used to store products in users’ wishlists |
1 day |
Browser settings |
|
Ssense |
Performance and functionality cookies |
tags |
Used to control loyalty programs |
30 days |
Browser settings |
|
Ssense |
Essential website and app cookies |
_csrf |
Used to enable cybersecurity |
Session |
Browser settings |
|
Ssense |
Essential website and app cookies |
cookieDisclaimerAccepted |
Used to store cookie acceptance banner |
Session |
Browser settings |
|
Ssense |
User measurement cookies |
exp_* |
Used to improve the shopping experience |
1 year |
Browser settings |
|
Ssense |
Performance and functionality cookies |
login_redirect |
Used to improve the shopping experience |
Session |
Browser settings |
|
Ssense |
Performance and functionality cookies |
currency |
Used to remember users’ currency preferences |
1 year |
Browser settings |
|
Zendesk |
Performance and functionality cookies |
__zlcmid |
Used to improve the live chat experience |
1 year |
Browser settings |
5.1 Cookies are not the only way to recognise or track visitors to a website. We may use other, similar technologies from time to time, like web beacons (sometimes called "tracking pixels" or "clear gifs"). These are tiny graphics files that contain a unique identifier that enable us to recognise when someone has visited our Website(s) or opened an e-mail that we have sent them. This allows us, for example, to monitor the traffic patterns of users from one page within our Website to another, to deliver or communicate with cookies, to understand whether you have come to our Website from an online advertisement displayed on a third-party website, to improve site performance, and to measure the success of e-mail marketing campaigns. In many instances, these technologies are reliant on cookies to function properly, and so declining cookies will impair their functioning.
6.1 You have the right to decide whether to accept or reject specific cookies. You can exercise your cookie preferences in your browsers settings.
6.2 You can also set or amend your web browser controls or device preferences to accept or refuse some cookies. If you choose to reject cookies, you may still use our Website or App though your access to some functionality and areas of our Website or App may be restricted. As the means by which you can refuse cookies through your web browser controls vary from browser-to-browser, you should visit your browser's help menu for more information.
6.3 In addition, most advertising networks offer you a way to opt out of targeted advertising. If you would like to find out more information, please visit http://www.aboutads.info/choices/ or http://www.youronlinechoices.com.
7.1 If you have disabled one or more cookies, we can always use information collected by these cookies before the deactivation. However, we cease to collect information via the opted-out cookie.
8.1 For more information about cookies, including explanation about how cookies are placed on your device, or how to manage and delete them, visit http://www.allaboutcookies.org.
9.1 We may update this Notice from time to time in response to changing legal, technical or business developments. When we update our Notice, we will take appropriate measures to inform you, consistent with the significance of the changes we make.
9.2 You can see when this Notice was last updated by checking the “last updated” date displayed at the top of this Notice.
Recruitment Privacy Notice
Last updated: October 30th 2020
1. About this Notice
1.1 This Recruitment Privacy Notice ("Notice") explains how SSENSE ("SSENSE", "we" and "our") collects, shares and uses any information that, alone or in combination with other information, in relation to individuals ("Personal Data") who apply for a job on our website ("Applicants", "you" and "your").
1.2 This Notice also sets out the rights that you have in relation to the Personal Data that we process about you and how you can exercise them.
1.3 SSENSE treats compliance with its privacy obligations seriously. This is why we have developed this Notice, which describes the standards that SSENSE applies to protect Personal Data.
1.4 For the purposes of this Notice, SSENSE headquartered at 333 Chabanel Street W #900, Montreal QC, H2N 2G1, Canada, is the data controller for the Applicant's Personal Data. As a data controller, SSENSE is responsible for ensuring that the processing of Personal Data complies with applicable data protection law, including the General Data Protection Regulation.
1.5 Please take the time to read this Notice carefully. If you have any questions or comments, please contact us by phone at +1 877 637 6002 or via email at dataprotection@ssense.com.
2. What Personal Data does SSENSE collect and why?
2.1 The types of Personal Data that we may collect about you, and the reasons why we process it, include:
|
Types of Personal Data |
Why we collect it |
Legal basis |
Retention period |
|
Name Surname E-mail address Home address Phone number Curriculum Vitae Information about whether you are legally authorized to work in Canada/US/E-U City, State, Country Education details Work History |
To enable you to contact us or enable us to respond and provide feedback in the context of recruitment; To evaluate and select job applicants including for example setting up and conducting interviews; To evaluate and assess the results thereto and as is otherwise needed in the recruitment process including the final recruitment; To communicate with you during the recruitment process. |
Our legitimate interest to carry out recruitment and to manage the hiring process |
Two (2) years following our last contact with you |
|
Name, Surname Email address Phone Number CV Information about whether the Applicant is legally authorized to work in Canada/US/EU City, State and Country of location |
To put in place necessary arrangements for future employment |
Contractual necessity |
Two (2) years following our last contact with you |
|
Bank account details |
To reimburse any expenses incurred by you during the recruitment process (e.g. traveling). |
Our legitimate interest to facilitate the recruitment process for all Applicants and your legitimate interest to obtain reimbursement for any expenses incurred during recruitment process |
For the time needed to process the reimbursement and then this data is deleted |
|
Name, Surname Email address Phone Number CV Information about whether the Applicant is legally authorized to work in Canada/US/E-U City, State and Country of location |
To generally manage and improve our recruitment and hiring process. |
Our legitimate interest to improve our hiring process |
Two (2) years following our last contact with you |
2.2 We may collect information regarding your gender, racial or ethnic origin and sexual orientation in order to ensure that our candidates are representative of the population, to the extent permitted by applicable laws. We may also have knowledge of some sensitive data (e.g. religion) if you spontaneously provide it to us in your CV.
2.3 If we ask you to provide any other Personal Data not described above, then the Personal Data we will ask you to provide, and the reasons why we ask you to provide it, will be made clear to you at the point we collect that Personal Data.
3.1 We may disclose your Personal Data to the following categories of recipients:
-
-
- to our group companies for purposes consistent with this Notice. We take precautions to allow access to your Personal Data only to those of our employees who have a legitimate business need for access and with a contractual prohibition of using the Personal Data for any other purpose. Our group companies include: Atallah Group Inc., Atallah Group Limited, Atallah Hong Kong Limited, Atallah Group US Inc., GAI Services PTY Limited, Atallah International Inc., Atallah Group EU SRL.
- to our third party vendors, services providers and partners who provide data processing services to us, or who otherwise process Personal Data for purposes that are described in this Notice or notified to you when we collect your Personal Data. This may include disclosures to third party vendors and other service providers we use in connection with the services they provide to us, including to support us in areas such as managing résumé/CV information, IT platform management or support services, infrastructure and application services, data analytics. Our third party vendors, services providers and partners include: Sterling Backcheck, PwC, SmartRecruiters.
- to any competent law enforcement body, regulatory, government agency, court or other third party where we believe disclosure is necessary (i) as a matter of applicable law or regulation, (ii) to exercise, establish or defend our legal rights, or (iii) to protect your vital interests or those of any other person;
- to our auditors, advisors, legal representatives and similar agents in connection with the advisory services they provide to us for legitimate business purposes and under contractual prohibition of using the Personal Data for any other purpose;
- to a potential buyer (and its agents and advisers) in connection with any proposed purchase, merger or acquisition of any part of our business, provided that we inform the buyer it must use your Personal Data only for the purposes disclosed in this Notice;
- to any other person if you have provided your prior consent to the disclosure.
-
4. How we protect your privacy
4.1 We will process Personal Data in accordance with the following principles:
- Fairness: We will process Personal Data fairly. This means that we are transparent about how we process Personal Data and that we will process it in accordance with applicable law.
- Lawfulness: We will process Personal Data only on lawful grounds;
- Purpose limitation: We will process Personal Data for specified explicit and legitimate purposes, and will not process it in a manner that is incompatible with those purposes, unless permitted by applicable data protection laws.
- Data minimization: We will process Personal Data that is adequate, relevant and limited to what is necessary to achieve the purposes for which the data are processed.
- Data accuracy: We take appropriate measures to ensure that the Personal Data that we hold about you is accurate, complete and, where necessary, kept up to date. However, it is also your responsibility to ensure that your Personal Data is kept as accurate, complete and current as possible by informing us promptly of any changes or errors. You should notify us of any changes to the Personal Data that we hold about you (e.g. a change of address).
- Data security: We use appropriate technical and organisational measures to protect the Personal Data that we collect and process about you. The measures we use are designed to provide a level of security appropriate to the risk of processing your Personal Data. In particular, all data is protected according to the varying levels of risks through physical measures, such as secure areas, technical measures, such as encryption, and organisational measures such as employee security through vetting and supervision.
- Limited Retention: We keep your Personal Data in a form that allows us to identify you for as long as necessary to achieve the purposes for which we are processing your data and do not store your data for longer, unless we must comply with applicable laws.
5. Data storage, retention and deletion
5.1 The Personal Data we collect from you is stored in our servers located in the United States.
5.2 We retain Personal Data we collect from you where we have an ongoing legitimate business need to do so (for example, to provide you with a service you have requested or to comply with applicable legal, tax or accounting requirements).
5.3 When we have no ongoing legitimate business need to process your Personal Data, we will either delete or anonymise it or, if this is not possible (for example, because your Personal Data has been stored in backup archives), then we will securely store your Personal Data and isolate it from any further processing until deletion is possible.
5.4 If you are not retained following the recruitment process, SSENSE will keep your application form on file for future job openings no longer than two years. If you are successful and offered a job at SSENSE, your Personal Data will be used to complete your hiring process by our HR department.
5.5 For more details about the periods of retention of your Personal Data, please refer to the table above.
6. International transfers of data
6.1 Your Personal Data may be transferred to, and processed in, countries other than the country in which you are a resident (including countries outside the European Economic Area such as Canada where we are established). These countries may have data protection laws that are different to the laws of your country.
6.2 Specifically, our Website servers are located in the United States, and our group companies and third party service providers and partners operate around the world. This means that when we collect your Personal Data we may process it in any of these countries.
6.3 However, we have taken appropriate safeguards to require that your Personal Data will remain protected in accordance with this Policy. When transferring your Personal Data to other entities of the SSENSE group located in the United States or other third countries outside of the European Union/European Economic Area (EU/EEA), we rely on the EU Commission's standard contractual clauses. When transferring your Personal Data to third party services providers who are also located in third countries outside the EU/EEA, we have implemented the European Commission's Standard Contractual Clauses with those third parties.
7. Your data protection rights
7.1 You have the following data protection rights:
-
-
- If you wish to access, correct, update or request deletion of your Personal Data, you can do so at any time by contacting us by phone at +1 877 637 6002 or via email at dataprotection@ssense.com.
- In addition, in certain circumstances, as stipulated in the applicable data protection legislation, you can object to processing of your Personal Data, ask us to restrict processing of your Personal Data or request portability of your Personal Data. Again, you can exercise these rights by contacting us using the contact details mentioned above.
- If we have collected and process your Personal Data with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your Personal Data conducted in reliance on lawful processing grounds other than consent.
- If you have a complaint or concern about how we are processing your Personal Data then we will endeavour to address such concern(s). If you feel we have not sufficiently addressed your complaint or concern, you have the right to complain to a data protection authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority. (Contact details for data protection authorities in the European Economic Area, Switzerland and certain non-European countries (including the US and Canada) are available here.)
-
7.2 We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws.
8. Updates to this Notice
8.1 We may update this Notice from time to time in response to changing legal, technical or business developments. When we update our Notice, we will take appropriate measures to inform you, consistent with the significance of the changes we make. We will obtain your consent to any material Notice changes if and where this is required by applicable data protection laws.
8.2 You can see when this Privacy Notice was last updated by checking the “last updated” date displayed at the top of this Notice.
9. How to contact us
9.1 If you have any questions or concerns about our use of your Personal Data, please contact us by phone +1 877 637 6002 or via email at dataprotection@ssense.com.
Mobile App Privacy Policy
Last updated: October 2nd 2019
1. About this Policy
1.1 At SSENSE ("SSENSE", "us", "we", or "our"), we respect your privacy and we want to be transparent about the types of Personal Data (as defined below) we collect about you and how we use it. This Mobile App Privacy Policy (hereafter the "Policy"), explains how we collect, use and share any information gathered about you ("Personal Data") through your use of the SSENSE App (the "App") and aims to inform you about the rights and freedoms that you can exercise with regard to our use of your Personal Data. This Policy also describes the measures we implement to protect your Personal Data.
1.2 This App is managed by SSENSE, headquartered at 333 Chabanel Street W #900, Montreal QC H2N 2G1, Canada, who is the data controller for all Personal Data that is collected via this App. For more information about this App, please see the “About Us” or "Terms and Conditions" section of our App.
1.3 If you do not want SSENSE to process any of your Personal Data through this App, as set out in this Policy, you should not install and use the App. Please note that some services can only be provided via the App and therefore, the subscription to those services implies the use of the App.
2. Quick links
2.1 We recommend that you read this Notice in full to ensure you are fully informed. However, if you only want to access a particular section of this Notice, then you can click on the relevant link below to jump to that section.
What personal data does SSENSE collect and why?
Who does SSENSE share your personal data with?
Data storage, retention and deletion
Transfers of Personal Data outside the EU/EEA
Updates to this privacy policy
3. What personal data does SSENSE collect and why?
3.1 When you use the App, we may collect the following types of Personal Data about you, which we will process for the purposes described below:
| Type of Personal Data | Why we collect it | Legal basis |
|
Name, Surname Email address Password Customer ID Order History Shipping address Delivery preferences Financial information Account details Email preferences Shopping preferences Kind of request and request message Order number Location based data Universally Unique Identifier Permission to send personal notification |
Enabling you to create your account Managing your account and personal preferences Processing and shipping your orders Enabling you to access your order history with us at all times Providing you with customer service as may be required |
Contractual necessity |
|
Name, Surname Email address Password Customer ID Order History Shipping address Delivery preferences Financial information |
Documenting transactions you made on our App | Our legitimate interests in order to protect SSENSE's business and legal rights |
|
Email address Email preferences Shopping preferences Customer ID |
Providing you with exclusive email updates, promotions, and notifications including information about our products or services | Your consent (unless a legal exception applies) |
|
Name, Surname Email address Customer ID Kind of request and request message Where appropriate, order number |
Processing and responding to any inquiry that you may address to us | Contractual necessity |
|
Name, Surname Customer ID Location-based data |
Providing you with location based services | Your consent (unless a legal exception applies) |
|
Name, Surname Email address Password Customer ID Order History Shipping address Delivery preferences Financial information |
Prevention of fraud | Legal obligation |
|
Name, Surname Email address Customer ID Password Account details |
Administer and maintain our App Personalize customer experience |
Our legitimate interest to offer, maintain and improve our App |
|
Name, Surname Email address Customer ID Password Account details |
Data analytics, statistics and audience measurement | Our legitimate interest to help us understand how our App is being used, to help us customise our App and to measure the audience on our App |
3.2 Please note that the information you provide via our App may be necessary for contractual purposes and for us to comply with our legal obligations. Without such information, we may not be able to process your order or to answer your queries.
3.3 We may also collect certain information automatically from your device. Specifically, the information we collect automatically may include information like your IP address, device type, unique device identification numbers (e.g., IMEI number), operating system version, the dates on which you access and use the App, user behaviour (such as your interactions with the App), broad geographic location (e.g. country or city-level location) and other technical information. We may also collect information about how your device has interacted with our Website, including the pages accessed and links clicked.
Collecting this information enables us to better understand the visitors who use our App, where they come from, and what content on our App is of interest to them. We use this information for our internal analytics purposes and to improve the quality and relevance of our App to our visitors.
Some of this information may be collected using cookies and similar tracking technology, as explained further in our Cookie Notice which is available here.
3.4 Location-based data
If you authorise us to access the location data on your device, we will use this information to send you location-based information and to deliver services at your request.
Also, if you no longer wish to receive push notifications for location-based services you can disable this service by changing your phone settings, or by altering the settings in the App by unchecking the relevant box in the “Settings” section of the App.
On Apple devices, simply go to: Settings → Notifications → SSENSE → uncheck “Allow Notifications”.
4.1 We may disclose your Personal Data to the following categories of recipients:
(a) to our group companies for purposes consistent with this Policy, and in particular, so that they may contact you regarding products and services that may be of interest to you where you have given your consent. We take precautions to allow access to Personal Data only to those staff members who have a legitimate business need for access and with a contractual prohibition of using the Personal Data for any other purpose. A list of all our group companies is available here: Our group companies include: Atallah Group Inc., Atallah Group Limited, Atallah Hong Kong Limited, Atallah Group US Inc., GAI Services PTY Limited, Atallah International Inc.
(b) to our third party vendors, services providers and partners who provide data processing services to us, or who otherwise process Personal Data for purposes that are described in this Policy or notified to you when we collect your Personal Data. This may include disclosures to third party vendors and other service providers we use in connection with the services they provide to us, including to support us in areas such as IT platform management or support services, infrastructure and application services, marketing, data analytics. Our third party vendors, service providers and partners include Riskified, Signifyd, Clearsale, HostedPCI, First Data (Payeezy/IPG), Paypal Express, PayPal Pro (Payflow Pro), Paysafe (Netbanx), Pazien, Google, Facebook, Bing, Commission Junction, Partnerize, Rakuten, MailChimp, Mandrill, SendGrid, SurveyMonkey, Firebase, Apple;
(c) to any competent law enforcement body, regulatory, government agency, court or other third party where we believe disclosure is necessary (i) as a matter of applicable law or regulation, (ii) to exercise, establish or defend our legal rights, or (iii) to protect your vital interests or those of any other person;
(d) to our auditors, advisors, legal representatives and similar agents in connection with the advisory services they provide to us for legitimate business purposes and under contractual prohibition of using the Personal Data for any other purpose;
(e) to a potential buyer (and its agents and advisers) in connection with any proposed purchase, merger or acquisition of any part of our business, provided that we inform the buyer it must use your Personal Data only for the purposes disclosed in this Notice;
(f) to any other person if you have provided your prior consent to the disclosure.
5. How we protect your privacy
5.1 We will process Personal Data in accordance with the following principles:
(a) Fairness: We will process Personal Data fairly. This means that we are transparent about how we process Personal Data and that we will process it in accordance with applicable law.
(b) Lawfulness: We will process Personal Data only on lawful grounds;
(c) Purpose limitation: We will process Personal Data for specified explicit and legitimate purposes, and will not process it in a manner that is incompatible with those purposes, unless permitted by applicable data protection laws.
(d) Data minimization: We will process Personal Data that is adequate, relevant and limited to what is necessary to achieve the purposes for which the data are processed.
(e) Data accuracy: We take appropriate measures to ensure that the Personal Data that we hold about you is accurate, complete and, where necessary, kept up to date. However, it is also your responsibility to ensure that your Personal Data is kept as accurate, complete and current as possible by informing us promptly of any changes or errors. You should notify us of any changes to the Personal Data that we hold about you (e.g. a change of address).
(f) Data security: We use appropriate technical and organisational measures to protect the Personal Data that we collect and process about you. The measures we use are designed to provide a level of security appropriate to the risk of processing your Personal Data. In particular, all data is protected according to the varying levels of risks through physical measures, such as secure areas, technical measures, such as encryption, and organisational measures such as employee security through vetting and supervision.
(g) Limited Retention: We keep your Personal Data in a form that allows us to identify you for as long as necessary to achieve the purposes for which we are processing your data and do not store your data for longer, unless we must comply with applicable laws.
6. Data storage, retention and deletion
6.1 The Personal Data we collect from you is stored in our servers located in the United States.
6.2 We retain Personal Data we collect from you where we have an ongoing legitimate business need to do so (for example, to provide you with a service you have requested or to comply with applicable legal, tax or accounting requirements).
6.3 When we have no ongoing legitimate business need to process your Personal Data, we will either delete or anonymise it or, if this is not possible (for example, because your Personal Data has been stored in backup archives), then we will securely store your Personal Data and isolate it from any further processing until deletion is possible.
7. Transfers of Personal Data outside the EU/EEA
7.1 Your Personal Data may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different to the laws of your country.
7.2 Specifically, our servers are located in the United States, and our group companies and third party service providers and partners operate around the world. This means that when we collect your Personal Data we may process it in any of these countries.
7.3 However, we have taken appropriate safeguards to require that your Personal Data will remain protected in accordance with this Policy. When transferring your Personal Data to Canada, we rely on the EU Commission's adequacy decision 2002/2/EC available here. When transferring your Personal Data to the United States, we rely on the EU Commission's EU-US Privacy Shield decision (available here if the recipient is appropriately certified. In all other cases, we only transfer or make your Personal Data available to other entities of the SSENSE group or to our third party services providers in third countries where such transfer is necessary for the performance of a contract between you and SSENSE or the implementation of pre-contractual measures.
8. Profiling
8.1 In some instances, we may use your Personal Data in order to better understand your preferences and to provide customized products or services to you. We do not make any decisions based solely on automated processing of such data, which either produce legal effects that concern you or similarly significantly affect you.
9. Minors
9.1 The services we provide on this App are not intended for individuals below the age of 16. If you are under 16, please do not download this App.
10. Your data protection rights
10.1 You have the following data protection rights:
(a) If you wish to access, correct, update or request deletion of your Personal Data, you can do so at any time by contacting us using the contact details provided under the “How to contact us” heading below
(b) In addition, in certain circumstances, as stipulated in the applicable data protection legislation, you can object to processing of your Personal Data, ask us to restrict processing of your Personal Data or request portability of your Personal Data. Again, you can exercise these rights by contacting us using the contact details below.
(c) If we have collected and process your Personal Data with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your Personal Data conducted in reliance on lawful processing grounds other than consent.
(d) You have the right to opt-out of marketing communications we send you at any time. You may unsubscribe from our newsletters or marketing notifications at any time by selecting the unsubscribe option in the "Email Preferences" section of your account, or by clicking the unsubscribe link at the bottom of every newsletter email. When you use the App, if you accept push notifications, we may send you promotional offers about our products and services via push notifications. If you no longer wish to receive push notifications about promotional offers from SSENSE, you can disable this service by changing your app settings in the device settings.
On Apple devices, simply go to: Settings → Notifications → SSENSE → uncheck “Allow Notifications”.
(e) If you have a complaint or concern about how we are processing your Personal Data then we will endeavour to address such concern(s). If you feel we have not sufficiently addressed your complaint or concern, you have the right to complain to a data protection authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority. (Contact details for data protection authorities in the European Economic Area, Switzerland and certain non-European countries (including the US and Canada) are available here.
10.2 You can also request to close your account at any time by contacting us as described below. You should be aware that once the App is uninstalled, you will not be able to use certain functionalities of the App.
10.3 You may exercise any of the rights above at any time by contacting us as described under the “How to contact us” section below. We will respond to your request in accordance with applicable data protection laws.
10.4 We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws.
11. External links
11.1 If any part of this App provides links to third party websites, such websites do not operate under this Policy. We recommend you examine the privacy notices posted on those websites to understand their procedures for collecting, using and disclosing personal data.
12. Updates to this Policy
12.1 We may update this Privacy Notice from time to time in response to changing legal, technical or business developments. When we update our Privacy Notice, we will take appropriate measures to inform you, consistent with the significance of the changes we make. We will obtain your consent to any material Privacy Notice changes if and where this is required by applicable data protection laws.
12.2 You can see when this Privacy Notice was last updated by checking the “last update” date displayed at the top of this Privacy Notice.
13. How to contact us
13.1 If you have any questions, concerns or complaints about this Notice or the way we process your personal information, or if you want to exercise your rights as described above, please contact us by phone +1 877 637 6002 or via email at dataprotection@ssense.com.